We are the crusaders of candy; the sultans of sweet. The whole reason we’re here is to make your life a little easier—and a little sweeter at the same time. After all, what’s wrong with a little indulgence every now and then? Especially when you can share a smile with the people you love.We offer money-saving multi-month plans that save you cash while sweetening your stash. Every month, you’ll receive a new box of hand-picked candies and treats from our huge selection. Our thousands of candies could give you and your loved ones millions of smiles. And all you have to do is sit back and get ready to enjoy the sweet life.
CANDY CLUB (candyclub.com) has 568 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Claim this listingCandy & Chocolate · Ferndale, California
Excellent
Candy & Chocolate · San Diego, California
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Candy & Chocolate · Perris, California
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Candy & Chocolate · Los Angeles, California
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568 approved reviews, newest moderated first
Melinda
Still waiting on the mmpackage and??
Response from CANDY CLUBOct 25, 2019
Hi Melinda, Our records indicate that your order was delivered on Tuesday 10/22/19. For any questions or concerns; Best way to contact us is by calling us at (855) 534-4343, chat us live on our website, or via email at [email protected]. Our regular business hours are Monday to Friday from 8:30 am to 5:00 pm, Pacific Standard Time. Enjoy the candy! :) Stay Sweet, Candy Club
court
I absolutely love candy club. It’s crazy that you have to be dissatisfied with your purchase to then pick your candy. But the customer service is fast and knows how to make a customer happy. I’m completely satisfied and can’t wait to get my next box.
Response from CANDY CLUBOct 25, 2019
Hi Court, Thanks for leaving a review. We value your experience and opinion as one of our members. There are so many more delicious and new candies we have to offer and we will strive to make this awesome experience just one of many! Thanks again! Stay Sweet, Candy Club
Jared L.
There was an issue with my order due to shipping damage, however the support was quick and courteous in getting back to me and resolving my issue.
Response from CANDY CLUBOct 18, 2019
Hi Jared, We're glad to hear this! Thanks for sharing your sweet experience with us :) Stay Sweet, Candy Club
Abbi L.
I wish there was some level of customization available, I ordered a mostly sweet box and got four sour candies, one very bitter coffee candy and one thing of gummy Bears that had melted together. There were plenty of candies on their site that looked good and I thought mostly sweet was a safe way to get them since I truly despise sour candies, I'd have one or two to share with my friends. Instead I've got one tub of melted gummy Bears to myself and am giving away five of the 6 tubs away. If there was a way to like pick a better selection like survey or something I think it would have been better. And a way to stop the candy from turning to one melted blob would be better
Response from CANDY CLUBOct 7, 2019
Hello Abbi, Our Mostly Sweets and Mostly Sours profile boxes will both come with a few candies from the other flavor profile, so no matter what you will get a variety of the two. If after receiving your first box you don't like the curated model, you can ask to be switched to our pick-your-own model where each month you can create a custom box. We take the freshness of our candy very seriously and can assure you that we intend only to send the best quality of candy to our members. Would you be able to send us any pictures of the melted item/s and the box to [email protected]. We hope this helps. Please let us know if you have any other questions. Stay Sweet! Candy Club
Erin S.
So disappointed. I had a sweet profile in check, received only chocolate items that were melted. They were also all 6oz give or take on the package. I selected the biggest box which should of been 13oz.. I emailed customer support and was told they dont send chocolate in the summer, so I obviously got sent an old box which is even worse. Never gotten back too after. A waste of money on what was supposed to be a little treat, on something I had to just throw away. 😞 I have replied, still nothing back. I dont believe this is a legit company. No refund so I was indeed scammed. How can you advertise 13oz and send 6oz and that be ok, let alone only send chocolate then tell me I wasn't. I sent photos twice but was told they didnt come through. So sad
Response from CANDY CLUBOct 4, 2019
Hello Erin, Update: Our records indicate that a replacement was issued on 9/30 and it shipped 10/2. We are so sorry to hear about this. During the hot summer months we offer a more limited selection of heat resistant candies in order to make sure that what is delivered to you arrives fresh and not melted. Because we are not including chocolates we would like to look into this further and investigate. We take the freshness of our candy very seriously and can assure you that we intend only to send the best quality of candy to our members. Our records indicate that you did reach out to customer service about the melted items, however, we have not received the pictures. Please provide pictures of the melted items and the box. The Party Pack box comes with 6-13 oz, by volume, cups of candy. The individual candy weights vary by candy, and this is the number you see listed on the cup labels. As each candy has a different size and density, weights will vary even though the size (and volume) of the cup remains the same. We apologize for the confusion, especially as both the volume and weight are listed in ounces, but we hope this clarifies things. Please let us know if we can assist you with anything else. Stay Sweet, Candy Club
Thuy
Purchased my first box with the profile “mostly sweet” than changed to mostly sour and back to sweet. My 1st box was sour, contacted customer service and they stated “When you first joined, you picked 'Mostly Sweets' for your taste profile. After you placed your order, you changed your taste profile to 'Mostly Sours'. When making that change, we explain that all changes reflect on future boxes.Going forward your boxes will be 'Mostly Sweets'.” Yes, as stated by them, My 1st choice was sweet when purchasing my 1st box. Changed my profile to sour after, which should reflect future boxes not the current box. A lot of back and forth between emails. In the end, cancelled my subscription from frustration. A lot of the emails from them kind of overlaps and auto generated, which doesn’t really make sense or answer any of my questions. Need better customer services. First time canceling a subscription out of frustration
Response from CANDY CLUBSep 13, 2019
Hello Thuy, We apologize for any confusion. Our records indicate that you registered for mostly sours then switched to mostly sweets. As stated on our website 'Your update has been changed and will apply to your next shipment. If you need this update to take effect on your current shipment to contact customer service'. To make up for this, we have submitted for a mostly sweets replacement box to be shipped as quickly as possible. You will receive tracking details when it ships. We hope we can make this experience a sweet one! Please let us know if we may assist you further. Stay Sweet, -Candy Club
Ivy L.
Candy was disgusting! Threw 4 out of 6 away. Waste of money.
Response from CANDY CLUBSep 13, 2019
Hi Ivy, We are so sorry to hear that! We would be more than happy to look into this further and assist, however, we do not see an order number/full name, under which we can search for your membership. Please let us know the best time and phone number/email to reach you. Our regular business hours are Monday - Friday, 8:30 am - 5:00 pm, Pacific Standard Time. Stay Sweet, Candy Club
Sharon K. F.
My grandchildren who are 10 and 15 years old. Was so excited when the box came. They like the looks they like all the jars of candy. And They love the candy. Shipping was fine. Employees were great . And best of all my grandkids I really liked with the grandma sent them. I would do it again. Thank you Sharon
Response from CANDY CLUBAug 30, 2019
Hi Sharon, We are so happy to hear about this great experience! We aim to please here at Candy Club. Thank you so much for your feedback. Stay Sweet, Candy Club