CampSaver.comReviews of campsaver.com

Excellent customer service! Thank you camp saver. Highly recommend this store!

I had terrific customer service. Ordered last weekend. My order arrived today (total 6 days). I think people who commented in recent months didn't take into account the problem with the USPS. I saved $73 per pair of shoes which is substantial. There was a glitch with the website so I ended up ordering over the phone and the people at Campsaver couldn't have been nicer.

Ordered a pair of climbing shoes, but they turned out to be a tad too big. No prob, shipped back to Campsaver on their own dime. Got another pair and too small. You guessed it, sent back again at their cost. Received pair #3 (again at campsaver.com's cost) and they are perfect! So easy to deal with, great prices, and exceptional return/exchange policies. One really can't ask for more.

Lots of bad reviews of CampSaver made me hesitant to use them but my experience was only positive. Received a discount code for my first purchase, which was only good for one item. I was in between two sizes, I reached out to them and they allowed me to use the discount for both items to ensure I got the right size. Both items shipped quickly and arrived within a few days. Be sure to look at the shipping time for your item, some items say they won't ship for a week or more and I think that's where the bad reviews are coming from saying their items aren't arriving. Customer service has been quick to respond both times I reached out.

Ordererd on December 13 and still hadn't received my order by the 23rd. Looked through my spam folder and found a request to verify the billing on the order by having to chase down a small charge on my credit card statement and call them back with the secret number. I try to call this morning and they're closed for the holiday. Not sure if this order will ever ship. That's a crazy way to do business in the age of Amazon. I guess another dinosaur of e-commerce will bite the dust soon...

I ordered an item December 1 for a Christmas present and to date it has only ever shown as in process. That's 17 days so far without any progress and I have called customer service every day this week. They only tell me that they have tried escalating my order assuring me that it is not a back order issue they are simply that back logged. I will never do business with this company again.

I read these reviews several times. I ordered a Garmin Montana 700i GPS. I called customer service several times. Everyone I spoke was very courteous and tried to help me and answer my questions. I had to do a manual deposit verification. After that I got a $35 discount. Originally I got a 20% discount. When I placed the order no one had a Montana 700i in stock. I was not charged until the shipment was initiated. They found a company who had one in stock and it came today. A brand new one in pristine condition. Not only did they get me my product, when everyone including Garmin, was out of stock, but I got it for about $190 off, with free shipping. I got my product in about three weeks from ordering. The product was "out of stock" when ordered.

I ordered a tent in august and it had not yet delivered. They keep moving the delivery date and when I contacted them, they said"you can cancel the order at anytime".... an incredible disrespectful approach to doing business... I won't cancel my order and I am waiting to see how long it will take for them to deliver my purchase. So far almost 5 months. My order number is Order #16175318