CampSaver.comReviews of campsaver.com

Most bad I reviews I read are during covid times. I know it may not justify the bad customer service a lot of you have ecoericned during these times but I personally had a great experience with this company and I was completely shocked to see such bad reviews. I ordered 2 exped megamats which as some of you may know, they're very expensive. One shipped and the other didn't because it was back-ordered. The one that shipped was somehow lost in transit and it never arrived. I emailed them and told them I would just buy it elsewhere and they immediately refunded me. I have a friend who ordered and all was good with his order. Hopefully they get back on track witj the issued they're having due to covid and this is a company I can recommended for sure, even though as I mentioned I have not had any issues with them. Update 9-18-21 I recently placed another order from these guys. I received an email that there would be a problem with my order and it would ship about a week later than expected. Then the very next day I received an email that it was in transit. Again, not sure how a few people keep having bad luck with them. All my 3 orders have been great. Will buy from them again without hesitation.

Gross overcharge for a 1-3 day delivery service ($165USD). When checking their USPS tracking details - they actually used a lower delivery method of 3-5 Days which equals around $65~ for the package I was being delivered. When pulling them up on the sneaky overcharge, they refused to refund the difference. Lack of respect & obviously trying to make a profit at their customers expense.

First time ordering from camp saver and thought the 20% off coupon for a pair of adidas hiking shoes was too good to be true. Reading the trust pilot reviews made me believe it was a bait and switch website possibly. I called customer service to check on the size availability since every size said low stock 1 left. The agent answered the call promptly and assured me they had it in stock. I then decided to roll the dice since the price with discount was too good to pass up. After placing the order I the used the chat feature to verify order was received and if there would be a delay in shipping. Again the agent confirmed it would be shipping shortly. Few hours later I received a preparing to ship notification and then an email with tracking number. I paid a few extra dollars for 3-5 day shipping since I needed the shoes for trip in 7 days and I received the shoes in 3 days. As a few other reviews say, make sure the site shows the show in stock before ordering. I had zero issues with customer service and shipping speed. I will be sure to purchase here again in the future.

I purchased a Sierra Designs Flex Capacitor 40-60L backpack from Campsaver.com, and I had a rewarding experience. I placed my order on a Wednesday and received the backpack the following Tuesday. I was extremely pleased with the fast processing and shipping. Better yet, the customer service was terrific. The reps I spoke with were helpful, professional and friendly, and they were not pushy at all. I highly recommend Campsaver.com.

These clowns have lost the parcel and won’t send the replacement for four weeks and ask for 124USD postage to resend? Ffs stay away…

más de 12 euros ...

Order my boots 1 month ago. Went to website today to check order status. It's scheduled to ship in 3 months. I'm cancelling immediately. Beware!

My experience with CampSaver was one of the worst I've ever had. I found a good price with them for a Garmin watch, due to a 20% off coupon. I ordered the watch as a gift. They cancelled the order without telling me so I contact them and they apologized and helped me place the order again. It needed to go to a temporary address for someone and there was a time limit and since the first order was cancelled, I was worried about it making it. They nicely agreed to send it by a faster shipping method free of charge. I began to track it a few days later only to find it was not sent faster, but by USPS and was scheduled to arrive a day too late. I had to make calls to CampSaver, calls to the USPS for several days. It miraculously arrived just in time except they did not send the $400 watch, but a compass. Now they refuse to even credit me for the watch until I print out a label, make a trip to a UPS store, box up the compass and send it back, their word, "We are kindly sending you a prepaid label for your convenience." My convenience would be for them to have immediately resent the watch and arranged for UPS to collect this compass. Numerous calls got no where and emails are unanswered. I cannot tell you the hours of my time that this "gift order" has taken up. I had even taken out an insurance policy on it and then had to go and cancel that. Sorry, but this just isn't right.