CampSaver.comReviews of campsaver.com

Very disappointed with the business interaction I had with CampSaver. I placed an order and it did not tell me it was on a 5 week backorder until AFTER the transaction went through. I immediately emailed their customer support to cancel the order. I did not get a response so i sent about 6 more emails and called a few times and still no response. Finally about 5 1/2 weeks later they responded (after it shipped) to tell me "unfortunately the order cannot be canceled as it has already shipped". It is obvious they ignored my request to cancel the order until well after it was too late to do so. What a shady, dishonest practice.

I saw the 2+ star reviews but I took a chance because it was almost 40 bucks cheaper to buy my hiking boots here compared to REI. This is my first purchase (so can't speak to how it would be if things had gone wrong) and it went incredibly smooth and fast. Got exactly what I paid for. I'm a happy camper (and hiker), quite literally.

The site promises a 5-10 day delivery window. It has been 1 Month and still no delivery or communication regarding the delay. Speaking of communication, Campsaver communication is horrible. It is next to impossible to get up with them because when you call an automatic response tells you that "they are not currently taking calls..." and when you e-mail you get no response.

Someone made a $305 purchase with my credit card #. Have tried to contact. Phone # leads to no one, not answering the phone due to covid and directs to their contact by email info. All contact email info leads to 402 Gateway timed out page. Should answer any doubt's about this company. STAY AWAY, GO ELSEWHERE!!!!

Do not buy from campsaver.com. They sent me the wrong item, twice, and I only ordered one item. If I had to wait for a backorder, it would be another 2 months before I seen the item I ordered, and camping season will be over by then. I should charge them interest for holding onto my money. Fortunately for them, the lowest rating I can give them is one star, they actually deserve a negative 5 star review.

Being rather adventurous, I ordered a 650$ tent at campsaver's to be shipped to Germany without spending too much time reading all the negative reviews. I wondered how it might work out and how long it would take for the tent to eventually arrive – will we be alright for summer vacation or did I just dump some cash in the Atlantic Ocean? And I was pleasantly surprised: everything went smooth and quick; the parcel was seamlessly tracked and arrived a little more than a week later (earlier than noted). My overall experience was very good, didn't have to contact customer service though.

Scam-Site. You'll not receive your order, will not get a refund (even through PayPal) and cannot contact them.

DO YOUR SELF FAVOR BUY FROM ANY OTHER STORE WITH GOOD REVIEW, NOT THIS STORE,I ORDERED ALMOST 1 WEEK AGO & I TRIED TO CONTACT THEM ,NO LUCK ,FOR SURE PHONE LINE IS BUSY & THEY NEVER ANSWER ,EMAIL GOOD LUCK THEY NEVER ANSWER ILL CANCEL MY ORDER FROM MY BANK ,WORST ONLINE EXPERIENCE EVER .