CallonDocReviews of callondoc.com

I used this service 3 times in one day for my kids and husband. That’s $40 each. Okay so I spent a total of $120. I picked up the first 2 scripts but when I went to pick up the 3rd they said they didn’t have a script with my sons name and bday. There is no one call when wanting them to resend the script. You have to email and wait. Tell me why every single email back to me tells ne the script was sent and that I picked it up. NO I DIDNT. I have asked for my $40 back only on the script I DIDNT pick up. They refuse. They keep insisting they called the pharmacy and that I picked up. I didn’t fing pick up. I’ve called them 9 times and each time they say WE DONT HAVE A SCRIPT! These people suck!!!!!

I began the process at 0600. Got a response at 0800 req further info. I submitted the req info at 0820 and no response. I waited until 1030- still nothing so I went to an immediate care instead of this scam. I also have sent 3 emails requesting my $49.00 refund with no response. Don’t bother calling the number because the recording says they aren’t accepting calls or texts at this time. THIS SERVICE IS TRASH AND I WANT MY GUARANTEED REFUND!!!

I guess this is one of the best telehealth out there. Which is sad since the communication between doctors and customers is horrible. This is a great site if you never have an issue if you have problems it takes almost a week to refund money plus the multiple times you have to repeat yourself about what you want and don't want. I had been using them for almost 6month on same drug to have issue getting refills. To me this place has horrible communication with customers. I dont like getting charged money upfront and not have a resolution for almost a week. I will find a better place to give my money to every month.

three days after consultation still no response. Email, phone call, text, nothing can connect or contact. very bad experience

As a medical provider this service is something that is nearly always time sensitive. I submitted a request for my consultation over 24 hours ago now. Just after submitting it, I received an email asking for clarification on something. I responded right away, and since then, the only communication from them has been to let me know that they're experiencing high volume and my request is pending. For a medical service that guarantees care within 2 hours, this is useless. If they can't fulfill my request I'll need to pursue other options, and I've emailed letting them know that if they can't help me I'd like a refund, and still have yet to hear anything. I do not recommend them.

Do not use this company for Paxlovid appointments! I ordered this morning after discovering I tested positive for Covid-19 the day after Christmas. They have not provided any contact or update outside of this canned away message: “ Hello, thank you for contacting Call On Doc. We are currently assisting other patients and are unable to take your call at this time. Please leave your name, and a brief message and we will get back to you in the order your message was received. If this is a medical emergency, please hang up and call 911. Goodbye!” I could have gone elsewhere or phoned in a favor from a physician in order to not have a bad case of Covid-19. Don’t make the mistake I made in trusting this company.

I just had to answer a few questions about myself and right away my prescription was sent in to a pharmacy nearby, my insurance coved every bit of what i wanted I also felt safe while going through them! The consultant fee was worth it! THANK YOU!

Filled out all of the information and paid YESTERDAY for a Covid 19 positive at home test. All I wanted was a consult and Rx for paxlovid!! Trying to get treatment quickly and avoid transmitting to others by getting out and going to urgent care. NO ONE responded until I left this review. Only after that did we receive the response to the review. And the response gives a phone number which no one answers. It’s a blanket response to the text. Still no prescription of contact from “call on doc” What a joke!!!!! My husband could have already been seen and started treatment yesterday if I hadn’t believed the marketing nonsense. Now another 2nd day has passed, call on doc took our money and my husband is sick and has delayed treatment. RIP OFF….and honestly: STILL MALpractice!! I will tell my sister who is a nurse to quit recommending this!!! That was the whole reason I used it in the first place. Super sad!! Someone has time to quickly respond to an online review, but no time to help a patient who filled out all the questionnaires and paid for the service already!!!