customer
I like call on doc for the little…
I like call on doc for the little things like ear infections but I can’t figure out how to use my credits
Response from CallonDocOct 9, 2026
Hi, Thank you for your feedback and for choosing Call-on-Doc for your healthcare needs! We're glad to hear that our service has been helpful for minor concerns like ear infections. We understand that using your account credits can be confusing, and we'd be happy to help! Please note that credits do not automatically apply to your visit. You will need to select and apply the available credit at checkout. Credits may not be used for lab forms or testing, imaging concerns, partner treatments, or consultations involving subscription plans. For step-by-step guidance, please send us a message through your account's messaging board so our team can share a video showing you how to use your store credits. We appreciate your feedback and the opportunity to make your experience even better! -KB




