CallonDocReviews of callondoc.com

I filled out the forms and questions and sent them my lab results indicating a UTI. I included that I have chronic kidney disease so that they would provide me with an appropriate antibiotic. I received a message that a script was called in but when I replied I asked for explanation about its safety for my kidneys I got no response. I decided to go to the pharmacy and just pic up med they told me the script had been canceled. The communication with this service is very poor, but I guess they feel that they can do that because they are only charging $40. I will be disputing this charge on my credit card.

Pretty sure this is my first time ever leaving a negative review, but also my first time using CallOnDoc and I am not impressed. They sent me a confirmation, with all the correct details, stating they sent my RX, but my pharmacy never received it. I emailed CallOnDoc and resent them all my pharmacy information. They told me to call my pharmacy. I did - no prescription on their end. CallOnDoc said they resent it. Called the pharmacy - nothing. It’s been two days of going back and forth with different people, and at this point I just want a refund which they refuse. Turns out they sent my RX to a random pharmacy in Oklahoma?? I live in Tennessee. They said they resent the RX to the correct pharmacy this time but we will see. Perhaps this is just a one off thing, but I will not be using again, which is disappointing because this could have been such a convenient service.

Callondoc had me to do a quick intake consultation form that explained why I needed treatment, gave my medical history, and a chance to upload photos or files of any proof of previous treatment and/or prescriptions. Within 15 minutes I was receiving a phone call from the medical provider, who immediately sent my required prescriptions in to the pharmacy of my choosing. I was skeptical at first, however I ended up being really impressed with and extremely grateful for their services, professionalism, & speed of service and resolution. Within 30 minutes of signing up with Callondoc, start to finish, I was able to confirm with my pharmacy that they in fact did follow through with my treatment plan.

I'll never use this company again. Never once spoke with a physician or any type of provider, just some random person through texts giving vague updates. My Rx was approved, but I declined it. It's irresponsible not to interact with a patient, going only by a brief auto generated health history before prescribing a high risk med. Clearly this company benefits from prescribing these meds to patients, I had to question the motivation behind the quick approval, profit over people's safety. No thanks!

They were quick to write the initial prescription. However, I had to argue with them to send the refill scripts I had already paid for. I had to send screenshots of the receipt, that they sent me, 3 times before they acknowledged that I had paid for refills. I know everyone makes mistakes but they could have just looked at their own records before they sent me the third or fourth email (with bold letters) accusing me of lying. If you use this telemedicine company, I'd advise you use it for only one month.

I’m an international student, spending a year studying in the US. I needed antibiotics and was unsure about how to go about getting a prescription for them here. I was unsure of this service, after reading reviews about similar providers but this process was perfect. I set up an account and answered their health questionnaire easily, and less than an hour later my prescription was at the pharmacy just up the road from me. Easiest process and great customer service. Would definitely use again and recommend to my international friends!

I will never use them again. I had a UTI, provided them with current labs including sensitivity. The antibiotic I requested they said had a reaction with one of my other daily meds, but instead of looking at the labs which showed them which antibiotics are resistant and which are susceptible, they just rxed a antibiotic. But the one they sent to my pharmacy was one on the lab report that was resistant. When I notified them of the problem I was told i cant get a refund because the prescription was already sent to my pharmacy. How can you take my money, claim no refunds because they sent a antibiotic but the medicine won't help me and they were notified ahead of time by lab results that this medicine wouldn't help. They forever lost a patient because of 39.99 refusal to refund. The company says this on a response to a review: We'd be happy to help you and it is our policy that if we cannot treat you, we refund you. Please connect with our support. They couldn't treat me, sending the wrong medication is not treating me, that's just sending a script. Treating me would have been reviewing my labs and choosing the proper antibiotic.

This company is horrible to use. After you have paid for the service and repeatedly email them about updates, you finally get an order for testing. Yet they fail to provide any kind of doctors notes in order to get testing done, you have to pay them additional for those doctors notes, and then have to repeatedly email them about them sending you the notes to get the testing that you've ALREADY paid them for done. Scam! I was finally able to get the "doctors note" sent to me after repeated emails and reporting that a one star review had been left. To say I am pleased with the doctors note would be a complete lie. It's literally two lines and I highly doubt it will get insurance authorization for my mri that I paid for at the beginning of January. If not, I'll be contacting a lawyer (I work for a few of them) and suing them for my money back. EDIT: After alot of back and forth with this company, they email me directly to say how "sorry" of an experience I had but then a few days after my review posted tried to say I wasn't a patient of theirs! I have ALL of the emails!! A complaint with the Texas Medical Board has been filed as of 2/1/2023 against them for their shady practices.