CallonDocReviews of callondoc.com

23 Hours Later Finally A Treatment Plan. I have used Call On Doc for years, but that will be changing after my recent experience. I submitted and paid for a consultation yesterday and 23 hours later I have received a treatment plan. In between that time, I messaged them twice and received generic responses of having an abundance of patients and limited providers on the weekend. It has never been this bad of a turnaround on the weekend. Not even during the Covid pandemic did it take this long to receive a treatment plan and that says a lot! They need to be more transparent about the length of time it will take for a provider to address your consultation and issue a treatment plan. In the time that elapsed since I submitted and paid for my consultation, I could’ve gone to urgent care, received care, had rx sent to my pharmacy, and taken 2 doses of that rx medication. It’s not right or fair to keep a patient/customer dangling. Just be honest, if it will take 24 hours to receive a treatment plan, inform the patient so they can make an informed decision on whether they want to wait for that or go elsewhere. It’s no use to call them either; they have a number I have called multiple times over the years to reach someone and have never spoken to anyone. You just receive a text from the same number apologizing for missing your call, and to state personal information on a text message along with your concern and they will get back to you. Their service has gone downhill. With the exceptionally long turnaround from submitting your consultation/payment to receiving your treatment plan, the inability to be transparent on actual turnaround time for visits, and never being able to reach a live person to speak with regarding any concerns, I don’t think I’ll be using them again. This business is looking shadier and shadier.

Repeatedly messaged them to try to get refills on my blood pressure medication, which I had a subscription for. Needed labs, got them, sent the results. 3 days later, no medication and a generic response of thanks for your patience, we are forwarding your request to a provider. This is the second time this has happened and I won’t be using them again.

The first prescriptions went through quickly and without issue, but I'm on the subscription plan and the two times that my refills were due were delayed causing me to be without meds for a couple of days. Their excuse this time is that they have an abundance of patient requests right now. As a subscriber, I would think that they could plan ahead to get me my meds on time.

EXCELLENT! I was sooo sick and my doctor not available and I didn’t want to go to hospital. I put in my information and within 2 hours Call on Doc responded and sent In prescriptions. Excellent cost for this convenience. I feel better ALREADY! Thank You!!!!

This was quick and useful. More than I can explain. I plan to sign up.

I could not thank this service enough! I do not have insurance and I very clearly had strep throat. Everywhere I reached out to wanted 200+ up front for payment. When I found call on doc I must admit, I was very skeptical. But the process was easy and quick. I received a response in under 15 minutes and I had a prescription for an antibiotic with in the hour. I am so thankful for this service and I will definitely use them again if I need them. Thanks so much call on doc!

Paid for consultation because I needed a doctors note. In the notes to the doctor I put that I needed a note for work. He responded by asking what days. I told him. He then closed the consultation and said I would need to pay $20 more for a note. Who the hell charges $20 more for a note when you’ve already paid for the consultation. Scammers. I’ll pay someone else before I give them another penny

this place is legit ino doctor needed just symptoms within 1 hour picked up my meds very discrete thank god for this place