Sarah W.
Poor communication/lack of customer care
They prescribed a low dose med that has never worked for me in the past. I gave two other options but they wouldn’t listen. Pharmacy never received the low dose prescription or any prescription. It takes hours and hours for customer service to respond and when they do it’s unhelpful. The appt was last night at 11 pm and here I am 14 hours later out $39.99, still sick, no prescription. UPDATE: 36 hours later I have a prescription. Big hassle! Won’t use them again. They are likely way understaffed. I’ll never know the source of their issue but it’s resolved.




