CallonDocReviews of callondoc.com

4.67,217 reviews
Clinics
8355 Walnut Hill Ln, Dallas, Texas

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CallonDoc

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About CallonDoc

Callondoc.com can save you time and money, our platform is designed to make quality healthcare convenient to patients and improve doctor's access to patients 24/7!

CallonDoc (callondoc.com) has 7,217 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: callondoc.com
Website: callondoc.com
Category: Clinics
Location: Dallas, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 38% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CallonDoc reviews

7,217 approved reviews, newest moderated first

Bob E.
Oct 30, 2024
The experience was above and beyond
The experience was above and beyond! I filled out the questioare, matter of 10 mins, I just wanted a Zpac, antibiotics, Tessa pearls for cough. My prescription was in my pharmacy in a matter of 30 mins. The price is cheaper than any Dr as well. I'm amazed.
Response from CallonDocOct 30, 2024
Thank you so much for the wonderful review, Bob! We are glad to know that our team was able to assist you with your needed prescription. We always ensure that we address each consultation promptly while maintaining the high standards of care you expect from us. If you need any assistance in the future, please do not hesitate to reach out to us again. Take care and we wish you a speedy recovery! - GB
Jenny
Oct 30, 2024
I used their service for a boil and…
I used their service for a boil and will definitely be using the service again. It was super easy. They had my prescriptions sent to the pharmacy all within three hours. That includes me filling out my profile the doctor reviewing it. I did not do a virtual consultation meaning I did not speak to the doctor. They just read my chart and sent the prescriptions right over all. This was done within three hours. then I realized one of my prescriptions sent to a pharmacy and they did that no problem.
Response from CallonDocOct 30, 2024
Thank you for sharing your experience, Jenny! We’re so glad to hear that our process was smooth and efficient for you and that your prescriptions were handled so promptly. It’s great knowing we could meet your needs quickly and hassle-free. We’re here whenever you need us again!
Julie H.
Oct 30, 2024
I've been sick for a couple of weeks…
I've been sick for a couple of weeks and my urgent care recently closed down, so it was either go and sit in the emergency room or find another urgent care in another town. While researching that option, I came across information on Call on Doc. Being skeptical, I did my research and decided to try it. It was the best decision I could have made. Within the hour, my husband was able to pick up a prescription for me at our local pharmacy and I'm on my way to being healed. I am so grateful this is available and it's less expensive than going and sitting for hours at emergency or urgent care. I would absolutely use this again.
Response from CallonDocOct 30, 2024
Thank you so much for your wonderful feedback, by Julie! We're thrilled to hear that Call on Doc could provide you with the timely care you needed, especially in such a tough situation. It's great to know that our service was convenient and affordable for you. We’re here anytime you need us, and we’re so grateful for the opportunity to help you on your path to healing!
Gregory A.
Oct 29, 2024
Fast
Fast, safe and thoughtful.
Response from CallonDocOct 29, 2024
Thank you so much for the 5 stars, Gregory! We highly appreciate it and are glad to know that you had a great experience with our services. Please do not hesitate to let us know if you need any assistance in the future. Take care! - GB
Raina C.
Oct 29, 2024
Useless
You can't even speak with anyone, all they did for me was take my money and did absolutely nothing. I thought, I was paying to speak with an on line doctor. And they say no refunds. Really!
Response from CallonDocOct 29, 2024
Hello Raina, Thank you for using Call-On-Doc. This is Gervin, one of the support staff at Call-On-Doc today. I tried calling you twice earlier, unfortunately, I was unable to reach you and was directed to your voicemail. We understand the importance of your time and the need for prompt service. Please accept our heartfelt apologies for anything that may have caused frustration or inconvenience. I want to assure you that our team remains committed to your well-being and is here to assist you. I have sent you a message via the help desk in your account to address your concern and to assist you in the best possible way. To access the help desk, please click or use this link https://www.callondoc.com/en/chat-supports to securely log in to your patient dashboard. Then click the MESSAGES tab to view and send messages. Again, on behalf of our team. I sincerely apologize for any inconvenience and we look forward to hearing from you soon.
scott N.
Oct 29, 2024
I was having bad pain from my…
I was having bad pain from my arthritis, and could not get into to see my doctor for 2-weeks. Callondoc diagnosed my symptoms, prescribed an anti-inflammatory medication that day, and my pain was significantly reduced. Bottom line: I did not have to wait 2-weeks to see my doctor and relieve my pain symptoms. I got my medication within 2-hours. I am very happy satisfied!
Response from CallonDocOct 29, 2024
Thank you so much for the wonderful review, Scott! Our team is grateful for the opportunity to assist you and most especially the trust that you have given us. We will remain committed in providing the best possible care! Please let us know if you need any assistance in the future. Take care! - GB
Bisset R.
Oct 29, 2024
I'm still waiting for KUB x ray order
I'm still waiting for KUB x ray order. And no response from the MD. I'm so disappointed .
Response from CallonDocOct 30, 2024
Hello Bisset, This is Gervin, and I am one of the support staff at Call-On-Doc. I am truly sorry to learn about your negative experience. We'd like the opportunity to resolve your concerns and earn your continued trust.   I want to assure you that our team remains committed to your well-being and is here to assist you. We kindly request that you send us a message through the help desk in your Call-On-Doc account as we are unable to pull up your account using the reviewer’s name only. This will help us have a detailed discussion about your concern so we can assist you in the best possible way. We also sent an information request yesterday so that we can obtain the needed information to help us pull up your Call-On-Doc account. To access the help desk, please click here https://www.callondoc.com/en/chat-supports to securely login to your patient dashboard. Then click the MESSAGES tab to view and send messages.   Again, on behalf of our team. I sincerely apologize for any inconvenience. We are here to help and want to make sure that you receive the best possible care. We look forward to hearing from you soon!
Michelle
Oct 29, 2024
Smooth sailing
It was easy and fast and I will be using it again
Response from CallonDocOct 29, 2024
Thank you so much for sharing your experience with us, Michelle! We are delighted to know that you find our services easy and fast. You can always reach out to us if you need any assistance at any point in the future. We're here for you! - GB

CallonDocReviews of callondoc.com

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I used their service for a boil and…

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