Callondoc.com can save you time and money, our platform is designed to make quality healthcare convenient to patients and improve doctor's access to patients 24/7!
CallonDoc (callondoc.com) has 7,217 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
callondoc.com
Website
callondoc.com
Category
Clinics
Location
Dallas, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 38% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Did exactly what I needed. Easy to use, entered my ailment and less than 2 hours I was picking up my prescription.
Response from CallonDocDec 26, 2024
Thank you for your feedback, Mikej! We're thrilled to hear the process was quick and easy for you. We're here whenever you need us! - JS
KB
Katie B.
Great for middle of night kid illnesses
I’m so thankful to have found this option. It was bedtime for my son at Christmas Eve when he said his ear was hurting. Knowing it was a holiday and he’s had these symptoms before, we knew all wr needed was some antibiotics to pick up in the morning. The process was fairly quick and the assessment questions were thorough. Would definitely use this service again. It saved an in person local Dr visit on a holiday and we were still able to celebrate Christmas morning!
Response from CallonDocDec 26, 2024
Thank you for your kind words, Katie! We're so glad we could help your son feel better and make your Christmas morning special. It’s wonderful to hear the process was quick and thorough for you. We appreciate your trust and look forward to being here for you whenever you need us! - JS
AM
Amy
It took 6 hours for my rx to be sent to…
It took 6 hours for my rx to be sent to the pharmacy and by that time they were closed. We now have to wait until tomorrow to get my son's medicine. I realize it was christmas eve, but frustrating to say the least
Response from CallonDocDec 25, 2024
Hello,
I am Rachel, one of the medical staff here at Call-On-Doc.
We sincerely apologize for the delay in getting your son's prescription to the pharmacy, especially on such an important day as Christmas Eve. We understand how frustrating this must have been, and we are constantly working to improve our processes, particularly during high-demand times like the holidays.
If your current pharmacy is closed, we can transfer your son's prescription to another pharmacy that is open. Please send us the name, address, and phone number of the new pharmacy, and we will take care of the transfer for you.
You can message us directly via your messaging dashboard.
Alternatively, you can also send a secure email to [email protected] with all your pertinent information.
https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages)
Thank you for your understanding and feedback. We hope to provide a better experience in the future.
ZB
Ziggy B.
As a first time user all I can say is…
As a first time user all I can say is Thank You!!! Process was fast and easy. About 2 hrs my prescription was sent to my local pharmacy. I felt way more comfortable using this site than going to my local urgent care.
Response from CallonDocDec 26, 2024
Thank you for your kind words! We're thrilled to hear that your first experience with CallOnDoc was easy and fast. It's great that you felt comfortable using our service. We look forward to assisting you again in the future! -RP
CE
Celeste
Great and quick service
Great and quick service. Very satisfied with the turn around time to get my perscription.
Response from CallonDocDec 26, 2024
Thank you for your positive feedback! We're so glad to hear that you were satisfied with the quick service and turnaround time for your prescription. We appreciate you choosing CallOnDoc! -RP
ZB
Zach B.
Thank you, for available!
Thank you, for being available, when I was afraid of being judged at the Community Health Clinic. I was able to get the medication/treatment, within several hours of intiating the process. Best of luck to you!
Response from CallonDocDec 26, 2024
Thank you so much for your kind words! We're glad we could provide the support you needed without any judgment. It's our goal to offer accessible, timely care when you need it most. We appreciate your feedback and wish you all the best as well! -RP
CO
Consumer
Fast and knowledgeable Drs
Fast and knowledgeable Drs . I have used them for years .
Response from CallonDocDec 26, 2024
Thank you for being a loyal CallonDoc user! We're so glad to hear that you've had positive experiences with our fast and knowledgeable doctors. We appreciate your continued trust in our service! -RP
CU
Customer
Suspected strep throat
Suspected strep throat the day before Christmas. Described my symptoms and a prescription was transmitted to my pharmacy in less than 2 hours. Didn’t want to sit in a waiting room full of sick people, didn’t want to go to the ER, and didn’t want to infect anyone else. CallonDoc was fast and very reasonably priced.
Response from CallonDocDec 26, 2024
We're so glad CallonDoc could provide you with fast and convenient care, especially during the holiday season! It's great to hear that we helped you avoid the waiting room and get the treatment you needed quickly. Thank you for sharing your experience! -RP