CallonDocCallondoc.com can save you time and money, our platform is designed to make quality healthcare convenient to patients and improve doctor's access to patients 24/7!
CallonDoc (callondoc.com) has 7,217 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Dale R.
I was very happy to get the help I needed in such a timely matter. It was the day before Christmas Eve & it went so smoothly.
Response from CallonDocDec 26, 2024
Thank you for your kind words! We're so glad we could assist you promptly, especially right before Christmas Eve. It’s great to hear that everything went smoothly for you. We're here for you whenever you need us! -RP
Anthony D.
Prescription too (3) days to fill leaving me completely out of medication
Response from CallonDocJan 7, 2025
Hello Anthony, I apologize for any inconvenience you've experienced regarding the delay in filling your prescription. Due to the overflow of consultations from the holiday season, I completely understand how frustrating it can be to be without medication. I would be more than happy to thoroughly investigate your concerns. Unfortunately, I wasn't able to pull up your chart from your Trustpilot account. Please send me a message through your patient dashboard, and I will personally address your concern. My name is Rachel. Alternatively, you can also send a secure email to [email protected] with all your pertinent information. Again, I apologize on behalf of the team. Allow me to step in and resolve this matter for you. You may message us on your Call-On-Doc dashboard using the link below: https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages).
DARRYL M.
The ease of the app is excellent very professional great experience and very quick I am very satisfied
Response from CallonDocDec 26, 2024
Thank you so much for your kind feedback! We're thrilled to hear that you had an excellent and professional experience using the app. It's great to know that you found the process quick and satisfying. If you ever need assistance in the future, don't hesitate to reach out!- RP
Stephanie C.
Got the medicine I needed to help get over this upper respiratory infection and ear infection.
Response from CallonDocDec 25, 2024
Thank you for your kind words, Stephanie! We're glad we could help you get the medicine you needed to feel better. Wishing you a speedy recovery! - JS
Rob G.
Absolutely a HORRIBLE company. Will NEVER use again. They advertise 2 hours and never responded to anything. Stick with Teladoc and a real service that gets you prescriptions in 1 hour every time. Prescription approved at 4:13pm - three hours later nothing. Waste of money. Scammers. Absolute JOKE… never again.
Response from CallonDocDec 25, 2024
Hello Rob, I'm Joyce, one of the medical staff here at Call-On-Doc. We’re sorry to hear about your recent experience, and we understand your frustration. We always aim to provide quick and efficient service, and we apologize if we fell short of your expectations. We tried looking up your account based on the information provided but couldn't locate it. Please feel free to reach out to us directly via the messaging board so we can address your concerns and review your case in detail. You can access it here: https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages). Your satisfaction is very important to us, and we'd appreciate the opportunity to make this right. We hope to have the chance to serve you better in the future.
Del I.
The process was incredibly easy and efficient. I especially appreciated the time saved by not having to drive to the doctor's office, sit in a waiting room, attend the appointment, and then drive back home. Within a few hours, my pharmacy received the prescription, and I was able to pick it up seamlessly. Thank you for making my first experience so smooth and convenient!
Response from CallonDocDec 25, 2024
Thank you for your kind words, Del! We're delighted to hear your first experience was smooth and convenient. Saving you time and effort is what we strive for—thank you for choosing us! - JS
Felicia H.
I love it, fast and easy, I will guarantee you to use it again and tell other people about it
Response from CallonDocDec 25, 2024
Thank you for your wonderful feedback, Felicia! We're thrilled you had a fast and easy experience. We appreciate your recommendation and look forward to helping you again! - JS
Richard T.
Because it was the week of Christmas, I could not find a medical or dental professional to examine and treat me. A strange sinus infection had dripped bacteria into my teeth and jaws. Now. my jaws and teeth hurt. I couldn't wait a week until their offices reopened. The medication prescribed by Call on Doc began having noticeable effects about two hours.
Response from CallonDocDec 25, 2024
Thank you for sharing your experience, Richard! We're so glad we could help you find relief quickly, especially during the holidays. Your health and satisfaction are our priorities! - JS
