CallHippoReviews of callhippo.com

Utilized CallHippo as a primary outbound calling platform for lead generation, prospect qualification, and appointment setting. Managed high-volume outreach campaigns, tracked call performance, and maintained detailed communication records to support business development objectives.

I cancelled my CallHippo subscription on the renewal date because I no longer needed the service. Despite this, I was charged because the invoice had apparently been generated at midnight, while my cancellation was processed later that day. What made the experience particularly frustrating was the interaction with the support representative, Rutvik. Instead of trying to understand the situation or look for a customer-friendly resolution, he repeatedly explained basic subscription billing concepts and compared CallHippo's business model to Netflix and Spotify. As a customer, I don't need a lesson on how subscription models work. My point was simple: I cancelled on the renewal date, clearly communicated that I did not intend to use the service going forward, and immediately requested a refund. Any company that genuinely values customer experience should be willing to review such cases and make reasonable exceptions when appropriate. Rather than showing empathy or ownership, Rutvik kept repeating policy statements and renewal reminder explanations. It felt like the focus was on defending the charge rather than helping the customer. The most disappointing part is that CallHippo had an opportunity to create goodwill with a long-term customer and instead chose to hide behind policy. The interaction came across as dismissive, patronizing, and lacking any real customer-centric thinking. If this is how billing disputes are handled, I would strongly advise potential customers to carefully review the renewal and cancellation terms before subscribing.

Call hippo is good for calling for international platform. Highly recommend to you.

Best App for my work

Calling has become seamless and way faster specially with their windows desktop app and like some other tools the dialer is smart and automatically removed all dashes. brackets and dots from the number so faster calling. Now my team is able to make almost 1.6x the calls in the same time. One thing which they can improve is giving more dashboard features in starter packages for at least monitoring individual performances.

CallHippo is very easy to use and offers seamless connectivity for business communication. The call quality is reliable, the interface is user-friendly, and the setup process is smooth. It has helped improve team coordination and customer communication efficiently.

Our experience with CallHippo has been extremely disappointing and disruptive to our business operations.. Critical services have completely failed: 1. OTP messages are not being received 2. Inbound SMS functionality is unreliable or non-functional. 3.Incoming calls are failing These issues have severely impacted our communication channels and business continuity. The most frustrating part is the lack of proactive support or an effective solution from the support team. Despite repeated follow-ups, there has been no clear resolution timeline or active ownership of the issue. For a business communication provider, reliability and support are essential.... Unfortunately, our experience with CallHippo has been the exact opposite.

This company is a potential scam, there support is shit,they advertise for 24/7 support but take days to response and even after cancellation they keep trying to deduct money from my account on daily bases i asked my bank to block them, everyday I receive email that call hippo try to charge money but transaction declined