CallHippoReviews of callhippo.com

Has great call quality

Awesome customer service support and quick activation of services. Onboarding is very easy

What a PITIFUL, PITIFUL company... I wish I had come here before wasting an hour on CallHippo.... Don't waste your time, also the customer service is, rudeness on a whole new level....

Call quality issues. Expensive as you scale. Limited features on lower plans. Dashboard/app glitches. Customer support inconsistency. Pricing transparency concerns. Limited customization. Dependent on internet quality

I needed it to buy a turkish phone number. Searched "How To Buy A Turkish Phone Number" and it was the first one that came up, specifically saying turkish. Go through making an account and it doesn't have turkey as an option. False advertising.

Flexibility and affordability of this platform is definetely a plus!

There has to be someone putting a stop on such companies, they are purely pathetic, no one is there at support they just want to keep your money and keep you declined again and again to get more money. Third class stuff,

TL;DR: Deceptive pricing, support you wouldn't wish on your worst enemy, and a refund policy that exists purely to keep your money. We never made a single call. Read the Trustpilot reviews before you sign up - we didn't, and we paid for it. Choose something else. We signed up in good faith for a simple use case - one person making calls, one admin managing billing. That should be one seat. CallHippo's pricing is deliberately structured to force you into two, because the account owner counts as a paid user even if they never touch the dialer. When we questioned this, support offered a workaround that required deleting the owner account - which is not actually possible. We pointed this out. They sent the same instructions again. We escalated. We got a meeting offer at 11:30pm IST. We cancelled instead. We went a few days past the trial. Never made a single call. Asked for a refund. Denied. Escalated to management. Same answer - same canned response, copy-pasted, no acknowledgment that their own instructions were wrong. The pricing is the most confusing I have seen in 10 years of buying SaaS tools. It is designed to confuse, not to help. The support is incompetent at best, indifferent at worst. And when you complain, you get a wall of policy language. Alternatives that actually work: OpenPhone, Aircall, JustCall. Easier setup, transparent pricing, and support that treats you like a customer. Do not sign up. Read the Trustpilot reviews first.