Tim K.
Do your business elsewhere
Nowhere on Caliboot's website does it indicate that they ship from China, which isn't really an issue for me, but if I'd known ahead of time it was going to take 4 weeks to get the winter coat I ordered, I would have bought one from someone actually in my country. I could forgive the slow shipping time, however, if the coat actually fit. I ordered a 2xl, a size larger than my normal size, just to be on the safe side. It's still too small. The sleeves are too short, it barely closes around my torso and is uncomfortably snug and despite being listed as "thigh length," it barely reaches my waist. The cost to ship it back to China looks to be about half of what I paid for the coat in the first place, so it's not really worth bothering. Now, cue the same copy and paste response from Hannah.
Response from CalibootJan 8, 2026
Hello Tim, I’m very sorry to hear about your experience and understand your concerns. This is not the experience we want for our customers, and we genuinely want to help clarify and resolve this for you. Please contact our support team at [email protected] with your order number so we can review the sizing, shipping timeline, and assist you toward a fair resolution. Kind regards, Hannah – Customer Service Team, Caliboot



