Antonette W.
I ordered a jacket and attempted to…
I ordered a jacket and attempted to return or exchange it. I contacted the company several times requesting a return shipping label, but they never responded. After multiple unanswered emails, I am very disappointed with their customer service. Ann williama
Response from CalibootJan 11, 2026
Hello Annette, I’m very sorry to hear about your experience and understand how disappointing this must have been. This is not the experience we want for our customers, and we genuinely want to help resolve this for you. Please contact our support team at [email protected] with your order number so we can review the situation and assist you further. Kind regards, Hannah – Customer Service Team, Caliboot



