Andre
Awful client service
Awful client service. I'm having an issue connecting my Zoom account and they are taking 2 days to answer the chat.
Response from Cal.com, IncMar 25, 2025
I'm really sorry to hear about the trouble you’ve experienced—especially with something as important as Zoom not connecting. I completely understand how frustrating the wait must have been. I checked into this for you: your Zoom issue was resolved yesterday, and I’d like to dig in further to understand what caused the delay. Could you please share the email you used and the approximate time you submitted the ticket? That will help us look into the timeline more accurately. Just for transparency, our support team isn’t operational over the weekend (Saturday and Sunday), which may explain part of the delay. That said, we do aim to respond to urgent issues like this as quickly as possible, and I’m sorry we missed the mark here. Thanks for your patience—and again, really sorry for the inconvenience.



