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Cal.com, Inc (cal.com) has 433 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
Cal.com
Website
cal.com
Category
Internet & Software
Location
San Francisco, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 43% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
A useless tool — everything is laggy. Support never actually tries to help. You wait 3 days for a response, only to get template replies; they don’t even try to understand the issue. If your business requires anything more than booking a video call, know this: you’re left completely on your own with your problem.
Response from Cal.com, IncJan 23, 2026
Hey 1, it's peer, cofounder of cal.com here. I can't find any ticket about your problem, could you shoot me a mail to [email protected] or book a time with me? cal.com/peer
i would love to personally help you out with your problem
BE
Ben
Disappointing invoicing and poor B2B support
We really wanted to like Cal.com, and from a product point of view it’s close. Unfortunately, the invoicing and billing side makes it unusable for a serious business.
Despite having correct company details attached to our account from day one, invoices keep getting issued to a private individual name.
Support acknowledged the issue, said it was fixed, but weeks later the same problem still happens.
Another issue is that invoices cannot be reissued. That’s simply not acceptable for a EU-based company that needs correct accounting documents.
On top of that, invoices are only accessible via email.
There is no invoice history inside the app. Emails sent by Cal often end up in spam, which makes bookkeeping unnecessarily painful. Competitors like Calendly handle this much better.
Support responses are slow, fixes don’t stick, and the overall feeling is that billing is treated like an afterthought. The product feels more like a prototype than a tool ready for real businesses.
We like the idea of Cal.com and would love to keep using it, but basic things like correct invoices and proper billing access are non-negotiable. Until this is fixed, we’re forced to look elsewhere.
2 stars because the core scheduling itself is solid.
Response from Cal.com, IncJan 22, 2026
Thanks for taking the time to write this, and sorry for the hassle. Getting invoices right is non negotiable.
A few points that might explain what happened:
Invoices are available in-app under Settings > Billing (not only via email), but only the team owner or org creator can access billing and invoice history.
By default, the invoice name is pulled from the first and last name of the team owner. It can be changed anytime in the billing details so future invoices use your company name and address.
About reissuing invoices: once an invoice is issued in Stripe, we cannot reissue or retroactively change the legal entity details on that same invoice. What we can do is make sure your billing details are correct going forward, and we are working on improving this gap.
I want to get this fixed for you properly. Please contact our support from the email tied to the Cal.com account and include your Trustpilot review link (or the ticket number if you have it). Do not post your email here publicly. Once we can identify the account, we will verify:
- whether you are the team/subscription owner
- Whether this is happening because you have multiple environments (cal.com vs eu, platform, etc. - invoices belong to the correct environment), or because there is often confusion with users with multiple accounts.
- why the billing details are not sticking in your case
If you reach out, we will follow through and make sure future invoices are correct. I apologize for the trouble once again.
D
עתיי ד.
Grate experience!!
Grate experience!!
Response from Cal.com, IncJan 22, 2026
Thank you for the feedback!
MA
Martin A.
Awesome app and allows for customizing…
Awesome app and allows for customizing the colors to fit our brand. Loving it and their customer support replied quickly to a small issue we had
Response from Cal.com, IncJan 22, 2026
Hey Martin, we try our best! Thank you for the lovely feedback, and feel free to reach out anytime. ❤️
SW
Scott W.
Tech support FTW!
Tech support FTW! They figured out the setting I needed to change and got me up and running super quick!
Response from Cal.com, IncJan 22, 2026
Hey Scott, that's just what our boys do. Thank you for the feedback ❤️
MA
Marc
We’re incredibly gratefOutstanding scheduling platform, even better supportul that Cal.com…
We’re incredibly grateful that Cal.com exists. It has become a key part of how we let our customers book our first-aid courses, and it has made our entire scheduling process smoother, faster, and more reliable.
What truly sets Cal.com apart is the support. We’ve accidentally hit the API limit more than once, and José has repeatedly helped us get unblocked with impressive speed and patience — always friendly, always solution-oriented, and honestly as if it were the most normal thing in the world. That kind of consistent, human support is rare.
We’ve also shared a few suggestions and feature requests along the way, and they were welcomed openly. You really get the feeling that Cal.com listens, cares, and continuously improves — and that you’re in good hands as a customer.
On top of that, Cal.com offers excellent value for money: a powerful product, dependable APIs, and truly first-class customer service.
We’re extremely satisfied and can wholeheartedly recommend Cal.com to anyone who needs a professional scheduling solution with top-tier support behind it.
Marc from
Lehrer-Spezialisten.de
Response from Cal.com, IncJan 29, 2026
Hey Marc
Glad you are loving the experience so far. And Jose is a legend, I agree. Feel free to reach out anytime ❤️
NJ
Natan J.
Cal.com is excellent no doubt
Cal.com is amazing! The project is super solid but fluid in the same time, and what really stands out is the team and community, dedicated, helpful, and passionate. That energy comes in every update, and it makes using Cal.com a genuinely great experience.
Response from Cal.com, IncJan 29, 2026
Thank you for the lovely feedback, Natan. We really appreciate it. Feel free to reach out anytime ❤️
AV
Avrom
Superb! Wish I knew about it sooner.
Superb scheduling software! After dealing with the mess and issues of Calendly, I found Cal.com on a search and so glad I did. 2-way syncs with Outlook perfectly, and easy to use and setup. The in-person locations were a little confusing, but support walked me through. All good and all setup with scheduling software that works.