Cal.com, IncReviews of cal.com

Everything works and if not, they will help you quickly

Customer support was understanding and helpful

I have been a Cal.com customer and rely on the product for my business. A core feature on my account stopped working several days ago and I am currently fully blocked from using Cal.com. What I have tried, with no resolution: - Multiple emails to support over the past several days — no reply - Direct outreach to one of the co-founders — no reply - In-app chat (Intercom) — only gets me to "Calvin," an AI agent that says it has forwarded my message to a teammate. No teammate has followed up. I understand that support teams can have backlogs, but for a paid scheduling product that businesses build their workflows on, days of silence while a customer is fully blocked is not acceptable. The all-AI front line with no actual human escalation path makes the situation worse. I really wanted Cal.com to work for me, but at this point I am actively evaluating alternatives. I will happily update this review if someone from the team actually engages and resolves the issue.

Absolute trash. What kind of “advanced technology” are we even talking about if I’m in Dubai and there isn’t a single timezone option for the United Arab Emirates — no Dubai, no Abu Dhabi, no other UAE emirate in the list. If you even minimize the app for a moment, you have to start everything from scratch again. There’s no text search either, so you’re forced to manually scroll through random cities and regions trying to figure out which timezone matches Abu Dhabi. Mauritius and Armenia, which show up first, aren’t even there either. What kind of technological product is this supposed to be? It’s embarrassing.

thank you for your help

Just excellent...

The team was able to address an issue/bug in a timely manner and were in communication with me during the process.

Great experience and very intuitive. I am used to another provider and this is almost easier. The support has been wonderful and very responsive.