Amie
Zero stars preferred
Zero stars preferred. I placed an order 30 days ago and have received no product yet have been charged $125 for my unfulfilled order. I've reached out multiple times to find why my order is unprocessed in which I have gotten plenty of AI responses and promotional materials. I might have reached one human "Novie" (via email and website chat) who keeps telling me she understands my frustration and my order should ship next week. Sounds like repetitive automated responses and will not comply with my request to elevate my complaint. Also not willing to compensate for this extremely delayed and messed up experience. 100% Unacceptable. 1/12/26 UPDATE: Well after 30 days of placing the black friday order and my continued pressure to rectify the situation. I was told I can cancel my order and resubmit it. When I asked why they couldn't resubmit the order I was told again, I would need to cancel and resubmit. I never was able to reach management I definitely canceled and will NOT order from CAKES Body again. BUYER BEWARE!!
Response from CAKES bodyMar 31, 2026
Hi Amie, we're truly sorry for the experience you've described — waiting 30 days for an order without clear answers or meaningful resolution is completely unacceptable, and we understand why you're frustrated. Like several customers during that period, your order was impacted by inventory delays following our Black Friday sale, and we recognize that our communication throughout fell short of what you deserved. We hope this provides some context, and we sincerely apologize that we weren't able to turn this experience around for you.



