Renee A.
Think twice
Email saying shipped 1 month ago. Check status says waiting to be filled. Try to return says too l ate ( within 21 days of order(. This is a scam, regret d9ending $ here. Its not even a spebd, as no product in return.
Response from CAKES bodyOct 13, 2026
Hi Renee, we’re truly sorry for the confusion - receiving a shipping notification while your order is still waiting to be fulfilled is not okay, and we completely understand your frustration. We’ve recently launched a new product and some orders were affected by pre-order inventory that wasn’t clearly communicated at checkout. That’s on us. We want to make this right for you. Please reach out to us at [email protected] and ask to be directed to the Customer Care Manager - we’ll personally make sure this is resolved. 🩷



