Mikaela K.
Total Scam
Ordered 2 pairs of earrings and 4 bracelets. I'm allergic to nickel, and their site advertised that their jewelry isn't made with nickel. It's supposedly silver and gold-plated -- it's not. Total scam. I only wore the jewelry for a few hours before I was breaking out in a red rash. And, half my order didn't arrive, despite it being marked as "delivered". The earrings are not of normal size too, they are much larger than regular flatback piercings so they barely fit in my ears. I contacted them to explain that I needed a refund because I'm allergic to the cheap metals in their jewelry and they refused, only giving me store credit. I told them store credit was useless because their falsely advertising no nickel jewelry, and I got some bullshit runaround response. This company is an absolute scam, as others have said. Do not buy. Update: After being contacted by the company after this review, I was reassured I would be fully refunded for all the products. After two weeks, I have recieved only about 1/3 of the refund and they have not responded to my requests for the rest of the refund.
Response from CaitlynminimalistAug 13, 2025
Hi Mikaela, We’re truly sorry to hear about your experience and that our pieces didn’t work for you. All of our jewelry is made with high-quality .925 sterling silver, and our gold styles are plated with a thick layer of real 18K gold over the same sterling silver base. I want to clarify that we don’t use nickel in our silver base. We understand, however, that sensitivities can still vary from person to person. Additionally, if your order included custom pieces, they are carefully customized and primarily crafted by hand, which takes time to create. Because of this, these items ship separately. Our production turnaround time for made-to-order jewelry is up to 6–9 business days from confirmation. We’d like to review the details of your order, including the missing items, so we can make this right. Feel free to reach back out to us with your order information so we can help further 🤍 Thank you again for your feedback, and we hope to hear from you soon!