Patient
good communication.
good communication.

We are a passionate and dynamic company dedicated to simplifying the complex home improvement process. With the support of experienced industry professionals, we aim to make your experience smooth and straightforward. To suit your needs, we offer both pre-assembled cabinets and ready-to-assemble (RTA) cabinets. Our kitchen designers and customer support specialists are here to assist you with everything from product dimensions to creating detailed 3D models of your space.
Cabinets Bay LLC (cabinetsbay.com) has 131 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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131 approved reviews, newest moderated first
Patient
good communication.
Luis S.
very good customer service, lets hope cabinets arrive in good condition.
Andrew S.
I havent opened all of the cabinets yet, but they arrived in 5 days and I peeked insidr of one box and it seemed to be great quality. For the money, I think its going to be hard ti beat.
George N.
Great pricing, and great customer service
Edward M.
Order arrived yesterday 1 week ahead of schedule. I opened one box to check the quality of the cabinet...I was impressed at the smooth finish. The delivery service truck broke down so my order had to be reloaded into a smaller van. There was no visible damage to the boxes but hope that the contents are undamaged from the extra handling.
Oscar
Received my shipment and the cabinets were a different color that what was ordered. Called and they told me that dove white(what I (received) and steam white(what I ordered) are the same color. Additionally, on the order, some were manufactured in Vietnam and some in Mexico. I was told this was industry standard.
Response from Cabinets Bay LLCSep 28, 2021
Hello. Thank you for your feedback. As discussed on the phone with you - the cabinet manufacturers and stores are using different cabinet names. That is standard practice in our industry. All cabinet lines on our website and the websites of most of our competitors are named differently, although they are sourced from the same places. However, we also mentioned that the cabinets would not have any color representation differences even though they were manufactured in different countries. They are painted using the same paint, not depending on the country of production following industry standards. Let us know if you have any questions.
TOM & J.
Website is very easy to use, only hard part is deciding which cabinet line to go with. We are still designing after ordering 9 sample doors. Hope to order kitchen this week. Thanks, Tom & Jan
Anonymous
Very happy with the cabinets that I purchased for a kitchen island. However, a few days after I purchased I received an invoice for several hundred dollars for additional materials and freight charges that I didn’t order. Customer service said that these were required parts to complete the island. While yes they may be, I didn’t like them pushing a piece of plywood for $300 on me for twice the size needed without my consent.