Jackie
horrible
I have ordered in the past and was please with the Haverton Maple cabinet, but since those were discontinued, I ordered the Shakertown. What a mistake. They are very cheap and just about every cabinet had warped panels. I left a message, sent an email and NO RESPONSE. I posted on facebook and that got a response there, but I have not heard from anyone.
Response from CabinetgiantApr 23, 2015
Jackie, We're so sorry you're not pleased with the cabinets. We normally receive a lot of positive comments about the Shakertown line of cabinets. We checked about the Face Book message, and it simply asked you to email some pictures illustrating the issue or to simply call us, and we'd help. Please do that and we'll be sure to take care of your issue. A thought about the "warped" panels. Our cabinet boxes are made from plywood. It by design flexes and bows. That's part of what makes it superior to many of our competitor's particle board boxes. The plywood flattens out as designed when it has a flat surface impressed on it (like a wall) but normally flattens out when assembled. If you didn't experience that, we would highly encourage you to contact us about the issue with the pictures we requested originally, so that we can see what your issues are. Thanks!