Byrna TechnologiesReviews of byrna.com

Meghan R. answered all my questions. Much appreciated.

Dealing with Byrna has been smooth and easy. I had a problem with my launcher and the fixed it quickly and shipped it back also quickly. In a world where it can be difficult to business especially after the sale, Byrna is one company that stands by their products, they resolve issues quickly, addresses problems and solves them efficiently.

Sam was nothing short of phenomenal; first that she reached out to me to fix an order issue was to begin with a big surprise. I live abroad working for the military and getting in touch with me is difficult. Then when one combines her friendly and professional communication skills with her knowledge and command of the skills necessary to correct the problem and the efficiency with which she accomplished that made the entire experience a pleasure. Sam is an outstanding member of your organization and has made my purchase of your company‘a products possible.

Spoke with Allison about my new purchase with some specific questions on the product and use. She was excellent!

Company rep listened to what I needed, explained clearly what I needed to do and once I completed what I had to do she got it done within 24 hours. Great experience, company so far has been really good to deal with and very responsive to needs. Really feels good to deal with this caliber rep and company.

Will H was very kind & quick to help! Great customer service and great business

I initially ordered a Mission 4 launcher. Unfortunately I came to find out that the launcher was out of stock and there was no expected date of restock. I requested a refund and after reviewing the return/refund policy with customer service, I was quickly refunded. I then used the funds to purchase a TCR - which was in stock - and received it sooner than projected. I was impressed with the quality of that launcher and I appreciate the peace of mind it gives me for my safety. I appreciate how quickly customer service has responded to inquiries and worked through issues. I would definitely work with Byrna in the future and will keep an eye on their products.

The auto response system worked great. I needed to speak with a representative and it connected me quickly. The representative was very knowledgeable and friendly. My question was answered. Overall it was very helpful experience.