Byrna TechnologiesReviews of byrna.com

Great quality and smart idea of not piercing co2 cartidge right away

These guys are amazing! Their product, customer service is simply the best. Working with their customer service was super easy and straight forward to resolve a question I am

Allison who assisted me is polite and has a real servants attitude and id very knowledgeable. Her response time was terrific. Five stars for her and Byrna. Give her a raise for 2026, you can’t afford to losse people like her.

Thankfully, I have not had to use the product. But after a false delivery notification by UPS, I believed my package was delivered to the wrong address. Byrna quickly replaced the order. Their customer service is top notch!

Customer service was fast and AMAZING!!! So polite and professional. Handled my problem with ease and speed. No back and forths.

The launchers are not the only reason Byrna is a great manufacturer - When I had a question regarding their Black Friday promotion, I was able to message them over the chat feature on their website. Byrna's customer service was very prompt and helpful -- Megan was particularly to the point and honorable. On top of this, their product will help me to protect my family and provide us with some fun self defense training. I am so glad I chose to go with their American manufactured Byrna LE launcher, and grateful for the 95 CT kinetic rounds they offered this Black Friday. There is a reason Patriots like Glen Beck support the Byrna Launcher, and I am glad I took his advice to get a Byrna.

The team reached out to me the very next day

I recently had the pleasure of working with ​Sam, a sales representative from Byrna, and I want to express my sincere appreciation for the outstanding service I received. From the very beginning, ​she was professional, knowledgeable, and genuinely focused on helping me make the best decision for my needs. ​Sam took the time to explain the products in detail, answer every question I had, and ensure I understood all my options. What stood out most was h​er patience and h​er commitment to making sure I felt confident and informed before moving forward. It never felt like a sales pitch—just honest guidance from someone who clearly cares about customer satisfaction. Thanks to h​er support, I walked away feeling completely comfortable with my purchase and knowing I received the best value possible. Byrna is lucky to have such a dedicated and customer-focused representative on their team. Highly recommended! Joe A.