Byrna TechnologiesByrna's Mission is to provide civilians, law enforcement officers, and security professionals with a safe, reliable, and effective non-lethal alternative to traditional firearms that will allow Byrna's customers to protect and defend themselves, their families, and their communities without the need to resort to deadly force.
Byrna Technologies (byrna.com) has 407 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Home Improvements · Boston, Massachusetts
Excellent
Home Improvements · AMHERST, Massachusetts
Excellent
Home Improvements · Arlington, Massachusetts
Excellent
Home Improvements · Quincy, Massachusetts
Excellent
Showing 331 reviews with 5 stars · Clear filters
Paul A.
The customer service has been fantastic. Quick, welcoming responses to any questions or issues that I need addressed. This shipping has been fast and reliable with great associate follow-up! You are never felt "demeaned" when needing help BUT felt that you are valued and important. Highly recommend BYRNA for their professional business ethics.
Valued C.
Byrna is FANTASTIC! Not only do they make a quality product - they stand behind their products and customers! We had a slight issue with our Byrna target we purchased, and after reaching out they resolved it (Maria, in particular!) quickly. Much appreciated, Byrna!
Ryan D.
Great customer service and FANTASTIC product.
kevin
First ad I ever saw for Byrna launcher made me laugh. really? I tried to convince my son to buy a fire arm when he moved over 100 miles away. Nothing doing. I talked to him about LTL and did some digging. Byrna kept coming up to the top. alright. reluctantly bought one. Wow. very well made (IN THE USA) and powerful sucker.
Elliott K.
Byrna has super great customer service. I recently purchased the large tent target and after shooting a couple of mags at a good 30ft, a couple of the pockets stitching started coming undone. It must have had a defective weak stitch. Byrna is sending me a replacement completely free of charge!!! Also the person I talked to was helpful and nice as always, I spoke to them through the message chat on their website. They are always very nice and have always helped me beyond my expectations. That really made me very happy because I love to shoot and I love Byrna and wanted the target to last so now I'll have one that will last thanks to their wonderful service!!! Thank you Byrna!!!
Jarrod
I was almost attacked from a gentleman that created a road rage incident. He got out of his vehicle with a metal pipe and thankfully I had my Byrna I didn’t have to use it, I did show it and pointed laser at him he saw that backed off from hitting me or other individuals.
Richard
Very helpful Nd easy to talk to and also extremely knowledgeable on the products.
Mark L.
All my questions were answered with out being rushed and in plain to understand English. My purchase options were made very clear. I'm glad I made this call because it was a very productive experience. I learned what I needed to know before I made my purchase.