Byrna TechnologiesReviews of byrna.com

I've had my Byrna SD for 1 /12 years and today is the first time I had to use it for self defense. However not against a human, a bear! I live an area where we have black bears that will break into homes. Today is the first time I have lived here (for decades)that I hear my front door being pounded on and almost being broken down. Not by a person, but a bear. The bear got tired, left and walked 50 feet into the forest to get its 1 year old cubs. I could tell they were think of all coming back and giving my door a three bear try-UNTIL I fired my Byrna, not at them but near them. The sound of it scared them off and for now, end of problem. A word about guns where I live. I live in CA, if you fire a gun in my area, for any reason you are going to get a visit from the Sheriff and head off to jail. I wan't worried with my Byrna. Plus if I had to shoot the bear with the Byrna, I'm sure the sting of it would have made it run away also. Thanks Byrna for a great non lethal solution. Jeff S.

My experience with the issues that came up with a recent order from Byrna were handled with the utmost professionalism and kind resolve! The representative Maria was so nice and helpful she resolved my issue the day I called. I was very pleased with the customer service experience in all aspects! Thanks for all the help!

Kayla and her manager way exceeded my expectations! They went way out of their way to resolve a mistake I had made almost 11 months ago. Grace was extended and I am more of a fan of Byrna after their service. God bless you! Gary

Christine who took my order was absolutely wonderful to work with, I think I'm in love.

This company has the most amazing customer service support I have ever experienced. There was a problem in shipping. One email enquiry about it, and Customer Service resolved the issue quickly and decisively. That is a standard for all customer support to live up to. Thank you for the excellent service, Tracy

Purchased two Byrna Non Lethal Weapons, both the HD, and the newer SD. Both guns are the same, but I like the trigger better on the SD I was impressed with the accuracy and feel of both guns. They are light and ergonomic. I purchased one for myself and one for my wife. Things are getting nutty out there and wanted her to have some sort of protection without her having to get a CCW.

Byrna represents their product accurately. I purchased the LE launcher and some accessories. The hip clip on holster didn’t work for me and they were wonderful about taking care of me. The launcher is really accurate. I put five rounds in the same hole in the target from about 25 feet. I don’t have any experience with the powder rounds so I can’t speak to that aspect. It shipping quickly and showed up in a nice case packaged well. I love it so far, I’m glad I found it.I look forward to buying more products from them.

UPS delivered my Byrna to the wrong address. Byrna customer service was alerted and immediately put in a replacement order while waiting to see if i could find my original order. Byrna’s prompt response gave me a wonderful feeling that someone there was looking after me and actually cared. Cudos to Byrna and Maria for coming to the rescue.