Byrna TechnologiesByrna's Mission is to provide civilians, law enforcement officers, and security professionals with a safe, reliable, and effective non-lethal alternative to traditional firearms that will allow Byrna's customers to protect and defend themselves, their families, and their communities without the need to resort to deadly force.
Byrna Technologies (byrna.com) has 407 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 331 reviews with 5 stars · Clear filters
B N.
My wife and I have guns but can be apprehensive of handling them or knowing we may need to use them with potential dire consequences. She commented how she would have little if no problem at all in using the Byrna LE! We got the holster too, it is surprisingly quick to get the launcher out.
Chance Shane W.
I called to talk about a possible purchase. Rachel M. answered my call. She was friendly, professional, and knowledgeable. She answered all of my questions and guided me in making an informed purchase. Rachel treated me with respect throughout our conversation. I will be purchasing from Byrna again.
Raymond
I purchased A product from a online retailer that end up being Defective I. Immediately contacted the company and the customer service Representative was able to send me out a Replacement item immediately to resolve the issue
Chris W.
Speaking with someone with knowledge and understanding especially having experience with the products they deal with customers is by far the most valuable and important aspect of costumer service that I have never experienced before it was a absolute pleasure and informative customer service I have ever had. Thank you so much for sharing your service and expertise!!
Gene D.
My request was handled quickly and efficiently. Appreciated your assistance.
Noneya
I had some questions about Byrna's products. I spoke with Rachel from their customer care team. She was super helpful and gave very honest answers to all my questions about their un-guns.
Ash
First, I have to say Byrna as a company is Like no other! Yup like NO OTHER. You’d just have to find out yourself & see how you won’t get let down. Costumer service is crazy good, they’ll be right there step by step if you need help with anything. There isn’t any short cuts! Byrna cares a lot about their customer & our experience.
Fred A.
I had an issue with a pepper spray projectile that leaked and caused an immediate reaction. I was unable to remove all of the particles. I called customer service who advised me on how to proceed. I was in telephone, email, and detailed photos contact with Byrna. They were concerned for my safety and advised me on cleaning protocols as well as sending replacement of defective and damage components. I was very satisfied with the fast and thorough response provided me.