Byrna TechnologiesByrna's Mission is to provide civilians, law enforcement officers, and security professionals with a safe, reliable, and effective non-lethal alternative to traditional firearms that will allow Byrna's customers to protect and defend themselves, their families, and their communities without the need to resort to deadly force.
Byrna Technologies (byrna.com) has 407 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 10 reviews with 2 stars · Clear filters
Chris
Unfortunately the first shot ripped the number off the target. This sucks because obviously this means the other hole covers are going to come off.
Response from Byrna TechnologiesJun 27, 2023
We are sorry to hear this product missed the mark but I assure you we will make this right. Please email our customer service department at [email protected] and we will get this taken care of for you. Thank you for your patience and continued support.
Gregg M.
I was excited for the product as it had some good reviews. The first issue we had was that it took over two months to get it and yet the billed my credit card immediately and not when it was shipped. When we got the product we only got part of the shipment. The launchers quality was not good. There were big gaps where the clip went in and overall just seemed cheap. When we shot the launcher it was pretty accurate and had a lot of power which was good. The problem was that it would only fire about every third pull of the trigger. We then had two of the tear gas pellets just come apart in the clip and both my wife and I got tear gassed. That was the final straw so I requested and got an RMA and shipped the product back. They sent me an email saying they were refunding most of my money but the problem is that it never showed up on my credit card statement. I am now having to dispute the charge with my credit card company. Bottom line is I would wait a couple of years before buying and see if quality gets better.