tamara F.
Fast customer service
Fast customer service, good quality swim suits
Response from BydeeJul 30, 2026
Hi Tamara, Thank you so much for leaving your review! Bydee Team xx

Bydee was born of a love of detail and design at our Founder’s family kitchen bench in her teens. Ever the creative, learning to sew came naturally. “It was my Mum who made sure my sister and I knew how to make our clothes and costumes,” Dessy says.Market-grown and now the head of a close-knit team, Dee's favourite part of the creative process remains all about the detail. Drawing inspiration from her travels, each new collection is designed to transport our Bydee Babes to their dream destination.Dee, known to most as Dessy Hairis, Creative Director and Founder of Bydee, formed the brand in its initial iteration in 2013. Stimulated by a swimwear obsession and her Mediterranean roots, Bydee has evolved from a market stall to an internationally recognised brand.Making the transition to the Sydney market scene once Bydee was born gave Dessy a keen eye for trends and a strong customer base. “In the early days, I would stitch my customers into their pieces while they were standing in front of me. It gave me such great insight into what our customers wanted, from styles through to design details.”Nowadays, Bydee and Dessy have moved on from sleepless nights sewing at a kitchen table to a close-knit team of passionate creatives sharing the same vision and evolving with the brand. Dessy is now lucky enough to travel around the world gathering inspiration and shooting new collections – in essence, living her dream of being the Creative Director for Bydee!
Bydee (bydeeaus.com) has 176 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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tamara F.
Fast customer service, good quality swim suits
Response from BydeeJul 30, 2026
Hi Tamara, Thank you so much for leaving your review! Bydee Team xx
Isabel S.
I was not able to send the items back because it was sale. That wasn't mentioned when I placed the order. Now I have an expensive bikini that, unfortunately, simply doesn't fit.
Response from BydeeJul 30, 2026
Hi Isabel, Thank you so much for taking the time to share this with us. We’re so sorry your experience wasn’t what we had hoped! We can understand how disappointing it can be if the fit isn’t quite right. We never want to mislead our Bydee Babes and communicate any final sale messaging across the product page and return policy. If you have any further concerns or if we can help with your order, please don’t hesitate to reach out to [email protected]. Bydee Team xx
Nicole L.
Every time I have talked to Bydee customer service, they have been truly amazing. So helpful, kind, and responsive always! It makes the experience of shopping here that much better. Not to mention that I love the bikinis and recommend them to everyone.
Response from BydeeJul 30, 2026
Hey Nicole, Thank you so much for leaving your review. We’re so happy we could help. We’re also so happy to hear you love your Bydee pieces. We can’t wait to see you return! Bydee Team xx
Maja J.
I purchased a belly chain it ended up being faulty (the charms were falling off it) so I have emailed Customer service and Kaye helped me out very quickly was very kind has sorted a replacement for me, I was very impressed and happy with the service I received and the bikinis I ordered previously and again from Bydee are the best bikinis with the exact measurements I’ve never felt so good wearing a bikini and their accessories are Adorable and very good quality and customer service is on point!
Response from BydeeJul 30, 2026
Hey Maja , Thank you so much for taking the time to share this with us! We’re so sorry your order wasn’t quite right, but we're so grateful for the opportunity to turn this around for you. We're also so happy to hear that Kaye was able to help, and hope your next order is perfect! Bydee Team xx
Jorie P.
I absolutely love the swimsuits but the customer service team has been the most amazing to work with, especially Kim! I had issues with my return and they helped me through it. It’s one thing to love something a brand sells but it’s the customer service that will keep me coming back and being a loyal customer. Love their suits. Love their people. My new favorite beach wear!!
Response from BydeeJul 30, 2026
Hey Jorie, Thank you so much for taking the time to share your Bydee Experience. We’re so happy to hear that Kim was able to help you with your concern. We hope your next order is perfect, and we can’t wait to see you return. Bydee Team xx
Mia V.
I explained my situation & they were flexible with their policy in order to help me out.
Response from BydeeJul 30, 2026
Hi Mia, We're so happy we could help. Thank you so much for taking the time to leave your review! Bydee Team xx
Nicole B.
Super friendly and was fast with responding to my message. Bydee not only has quality swimsuits, but also has superb customer service. By far my favorite store that I’ve ordered from.
Response from BydeeJul 30, 2026
Hi Nicole, Thank you so much for taking the time to share this with us. We're so glad we could help, can’t wait to see you return! Bydee Team xx
Hannah E.
Best bikini brand and amazing customer service
Response from BydeeApr 10, 2026
Hi Hannah, Thank you so much for sharing this with us. We're so happy to hear you love your Bydee pieces! Bydee Team xx