Sam
Beautiful bikinis but poor customer service
The bikinis are so beautiful but the customer service is not good. Returns are very difficult to organize and they are slow to reply and don't answer queries. I took my measurements before ordering, checked the sizing on the website for the set I wanted and when it arrived it didn't fit properly. The measurements they gave were not accurate. Even though I love their designs, I wouldn't order anything from them again.
Response from BydeeSep 15, 2026
Hi Sam, Thank you for taking the time to share your feedback with us. We’re truly sorry that your experience fell short, especially after you carefully checked your measurements before ordering. It’s so important to us that we respond to our Bydee Babes in a timely manner and provide helpful support throughout their experience. We apologise if this wasn't the case, and we really appreciate you bringing this to our attention. Please reach out to us at [email protected] with your order details. We’d be more than happy to look into this further and see how we can assist. Bydee Team xx



