Simona Ghersi N.
Horrible customer service and terrible…
Horrible customer service and terrible return policy! I bought two bikini bottoms that were too small. Returned them at my expense and bought correct size. They do not refund you but give you a store credit! They state this in minuscule writings on their website. Extremely dishonest! Buyer beware!
Response from BydeeApr 10, 2026
Hi Simona, Thank you for taking the time to share your experience with us. We’re so sorry to hear you’ve had to go through our return process a few times in hopes of finding the perfect Bydee Fit. We can understand how frustrating that would be. Our team does their best to respond and communicate our return policy whilst reviewing each concern individually, and we apologise if you felt unsupported in any way during your experience. That is certainly not our intention. We appreciate your feedback on our returns policy, and can see our Customer Experience Manager has reached out. If you still need any help with your order, please feel free to respond. Bydee Team xx