Jarrett R.
excellent customer service and quick…
excellent customer service and quick shipping
BuyWinesOnline.com is your one-stop-shop for all online wine purchases. At BuyWinesOnline you can browse, buy, and get wine delivered all around the country.
BuyWinesOnline.com (buywinesonline.com) has 162 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Jarrett R.
excellent customer service and quick shipping
Scott W.
$28.66 to ship one bottle of wine? WAY too high.
Alice
Customer service is awesome. There is a great selection of wines ah what pear them with
JOHN M.
Before I begin this review, I wish to warn fellow wine lovers NOT to deal with wines.com. I recently placed an order with them for the same wine I usually get from Buy Wines Online. They charged me twice as much and what they sent was bilge water. I complained to them, but they never answered my Emails. Steer clear of these people! I have done business with Buy Wines Online for years with fantistic customer service and great wines at affordable prices. Anna and others in customer servive get back to you fast and go the extra distance for you. Assorted wines offers are a great way to learn more about what wines you like at a very resonable price. They will also ship the way you want. This company is the way people used to do busiess when companies really cared about thier customers and their product. 10 star would not be enough for their product and customer servive.
Robert B.
I purchased 7 bottles of a wine I liked They sent it over an extended hot weather period I asked merchant to return the wines which they did but now after 2 months they have their wine and my money They have not yet refunded my money Be careful of this merchant
Response from BuyWinesOnline.comAug 20, 2026
Hello, this is not true in the slightest. You put through a chargeback and we explained the process to you multiple times. Once you put through a chargeback, the money is taken away from us and and in the hands of your bank. Completely out of our control. I screenshotted all of this for you below. The bank returned your money just a couple days ago. Again, we have no control over this once YOU put in the chargeback. Had you not charged it back, we would have gladly gave you the refund once we received our wine back. https://gyazo.com/bbeef06b42c56d496bed0e7e7678c9a5 https://gyazo.com/42a1ea28e0b14dd41487926b12eb649b I also do want to mention that you claim we sent it over an extended hot weather period which is not true. As stated on our website and in all order confirmations, we were holding packages with us in a temperature controlled warehouse until it was cool enough to ship. You took that as meaning it was with the carrier in transit, somehow. Plus you ordered it on June 28th so I'm not sure how we would have shipped it two days earlier before you even placed your order. https://gyazo.com/c358d8bdacabc85d95e9b8ddb1b2d1a5
AMR Remodeling L.
Forgot to put in my discount and it was resolved in one day ! Thanks to Anna! Company always has what I need and at a good price. Keeps me informed of when the order is coming.
Laura S.
Responsive and helpful
Rick M.
Fantastic customer service. I dealt with a young lady named Anna that was great. Always satisfied with my purchases from here!! Would highly recommend!! A+