NanoPolix Reviews | Read Customer Reviews of buynanopolix.com

NanoPolix Reviews | Read Customer Reviews of buynanopolix.com

NanoPolix reviews

803 approved reviews, newest moderated first

Sheaupyng H.
Jul 12, 2026
He was very helpful to take care the…
He was very helpful to take care the issue so I can get refund
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Pam Sparkman F.
Jul 12, 2026
I would give no stars if that were an…
I would give no stars if that were an option. This company adds to your order after you’ve submitted payment. They charge outrageous shipping and then you can’t get anybody to take care of things. I wanted two of their cloths, but I did not want to pay $386 for them. I have contacted them. They told me the order had been shipped over on June 30. They lied. Today, 7/11/26 they told me there was a mixup and my new price was $386. I had asked them to cancel on June 30. They said it wasn’t possible because they had shipped the order. Today proved they lied. They also put their add-ons in very fine print so it’s hard to see to check the no box that you don’t want anything extra. If you don’t check no they add it on. This company is disgusting.
Response from NanoPolixJul 30, 2026
Hello Pam, Thank you for sharing your feedback and experience. We would like to inform that optional add-ons or additional offers require customer selection and confirmation during checkout, and orders are processed based on the details confirmed at the time of purchase. As we were unable to locate your order based on the information available in your review, we have sent you a separate email requesting a few additional details. Please respond to our request at your convenience so we can review your order, as well as your previous communication with our team, and assist you further. Sincerely, Ben from NanoPolix
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Mrs T H.
Jul 11, 2026
BEWARE TAKES YOUR MONEY AND SIGNS YOU…
BEWARE TAKES YOUR MONEY AND SIGNS YOU UP FOR A MONTHLY SUBSCRIPTION Ordered 3 via PayPal, just awell I did as they took the £22 for the 3 but also £142 on subscription to come out every month, contacted bank to block them and PayPal all within minut purchase, I ALWAYS CHECK MY BANK ONLINE AFTER A PURCHASE --got Full refund from PayPal same day very impressive.
Response from NanoPolixJul 30, 2026
Hello, Thank you for the review. We would like to clarify that any subscription or recurring offer requires customer confirmation during the ordering process, and charges are only applied based on the selections confirmed at checkout. Nevertheless, we are glad to know that this matter has already been addressed. If you need any further assistance, please contact our support team at [email protected]. We'll be glad to help. Warm regards, Ben from NanoPolix
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Miss Kirsti P.
Jul 11, 2026
Emails responded to fairly quickly
Emails responded to fairly quickly
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Pam B.
Jul 11, 2026
Answered every enquiry straight away
Answered every enquiry straight away
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Shaul S.
Jul 11, 2026
They are dishonest!!
This company’s website is designed to get money from customers regardless of supposed options to say “no thanks”. I end up paying for items that I thought were declined!! I paid about 250$ instead of 30$. MOREOVER: They do not reply for request of return address. I am waiting for 6 days for their "reply" that is not comming back. DO NOT BE TAKEN IN. I am curious to see how fast will be their "response" to this claim. I suspect it will be much faster than their reponse to my emails of return merchandise
Response from NanoPolixJul 30, 2026
Hello Shaul, Thank you for bringing this to our attention. We understand your feedback regarding the order total and the additional items you received. Please note that optional add-ons and offers are included only after they are actively selected and confirmed during the ordering process. To look into the details you shared further, we have located your order and can confirm that an agent from our team is already assisting with your case and is awaiting for your reply to help us procced with the next steps. Please reply to our most recent email so we can continue assisting you. Sincerely, Ben from NanoPolix
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Susan H.
Jul 11, 2026
Would like the bottom price to much up…
Would like the bottom price to much up and down. I hate that
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Kay L.
Jul 10, 2026
I ordered one cloth from this company @…
I ordered one cloth from this company @ £21 that including postage but they took that payment & and extra £141.50 . I've sent emails around 25 emails 5 phone calls. They actually had the nerve to write back to tell me that they'd refund £40 & i could keep the products . This means i'm paying £100.50 for cloths I never ever ordered. Don't ever pay money to this company they are scammers & could empty your bank account.
Response from NanoPolixJul 30, 2026
Hello Kay, Thank you for sharing the details of your experience. Please be assured that the total amount charged depends only on the quantity of products selected during checkout. To help us look into the matters you described, we have located your order details for further review and are glad to confirm that the matter has been resolved for the meantime. We remain available should you need any further assistance so please don't hesitate to message us again at [email protected]. Best regards, Ben from NanoPolix
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