NanoPolix Reviews | Read Customer Reviews of buynanopolix.com

NanoPolix Reviews | Read Customer Reviews of buynanopolix.com

NanoPolix reviews

Showing 186 reviews with 4 stars · Clear filters

Michael L.
Oct 14, 2026
no response
nothing to report
Response from NanoPolixOct 15, 2026
Hello Michael, Thank you for taking the time to leave a review. If you have any questions, feel free to reach out at [email protected]. Warm regards, Ben from NanoPolix
Report
Oleg
Oct 11, 2026
The support team quickly and helpfully…
The support team quickly and helpfully responded
Response from NanoPolixOct 11, 2026
Hello, Thank you for your kind review! We’re happy our team could get back to you quickly and assist you along the way. Best wishes, Ben from NanoPolix
Report
Domenico C.
Oct 9, 2026
cordialità cortesia e disponibilità
cordialità, cortesia e disponibilità alla risoluzione delle problematiche
Response from NanoPolixOct 10, 2026
Ciao Domenico, Grazie per la tua recensione positiva! Siamo felici che il nostro team ti abbia fatto sentire ben assistito. Il tuo feedback è molto importante per noi! Un cordiale saluto, Ben di NanoPolix
Report
Neeta S.
Oct 8, 2026
That we got an immediate response
That we got an immediate response. But I still don’t know further process regarding the refund.
Response from NanoPolixOct 9, 2026
Hello Neeta, Thank you for sharing the details of your experience. We have reviewed your order and your previous communication with our team, and we’re glad to confirm that the matter has been resolved. We’ve also sent you a separate message with the refund details. Please check your inbox for our message. Warm regards, Ben from NanoPolix
Report
Mark H.
Sep 30, 2026
Good service from the team but the product itself has not worked
The service from the company since purchase has been very good as prompt action and helpful plus the replacement cloths arrived quickly (much quicker than for the original purchases). However, the replacement cloths did not, and do not, work either - I've tried multiple times with 4 different cloths and none of them work so the fundamental problem remains and why I'm now seeking a refund as the product has not done what it is claimed and sold to do. That means I am now requesting a refund and the process is ongoing as I have not received a specific response re that from customer service as yet other than to acknowledge my message and then ask me to complete this survey so I can't give a final satisfaction rating yet. To be clear the rating I've given is for the service from the customer service team and not for the product as the latter has not worked at all for me.
Response from NanoPolixOct 1, 2026
Hello Mark, Thank you for taking the time to share your feedback. We’re glad to hear that our team was helpful and that the replacement items reached you quickly. We would appreciate the opportunity to review your experience with the product’s performance and the details of your refund request. A member of our team has been assigned to your case and will contact you shortly with an update. In the meantime, please keep an eye on your inbox for our follow-up. Warm regards, Ben from NanoPolix
Report
Jacky K.
Sep 28, 2026
It didn’t resolve my issue I want to…
It didn’t resolve my issue I want to open a claim and just told me to follow up with email . This was the logistics department. I used the number given to call for this situation.
Response from NanoPolixSep 29, 2026
Hello Jacky, Thank you for sharing this with us. We’d really like to take a closer look at your case and understand what happened. An agent has been assigned to your case and will contact you shortly. Please check your inbox when you have a moment. Kind regards, Ben from NanoPolix
Report
Geoff B.
Sep 25, 2026
Easy to understand the product and its…
Easy to understand the product and its capabillities
Response from NanoPolixSep 25, 2026
Hello Geoff, Thank you for your kind review! We are glad to hear that learning about the product features was straightforward. Best regards, Ben from NanoPolix
Report
Les
Sep 15, 2026
It was quick to place
It was quick to place , now ill have to wait and see how well it works as a product
Response from NanoPolixSep 15, 2026
Hello Les, Thank you for your kind review! It’s lovely to hear that ordering was straightforward, and we hope the product gives you the results you’re looking for. Best wishes, Ben from NanoPolix
Report