Pamela M.
I appreciate all the time BuyMyPod took…
I appreciate all the time BuyMyPod took answering each of my complex questions. This was a better experience than even anticipated. They have much easier to reach customer service than competitors.
NOTICE TO ALL CUSTOMERS: 2-2-2023; BuyMyPod is experiencing severe unforeseen financial distress. We intend to make any remaining customer accounts whole by sending any payments due ASAP. This may require 30-60 days. If BuyMyPod is left with no choice but to file for chapter 11 bankruptcy, in this event we will still send all payments as we have no plans to avoid the debts. We plan to complete the remaining payments ASAP.
BuyMyPod (buymypod.com) has 215 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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215 approved reviews, newest moderated first
Pamela M.
I appreciate all the time BuyMyPod took answering each of my complex questions. This was a better experience than even anticipated. They have much easier to reach customer service than competitors.
Savanna
I sent in a device a month ago, got confirmation it was delivered, but have yet to receive payment. Their website says 30 day price guarantee, and it’s been 30 days, so that guarantee is no longer. I emailed twice, politely, over a couple weeks, didn’t hear back, and then texted, and finally got through to someone who told me they’d send the payment the next day, but it’s now been almost another week and there’s nothing. The payment is only for a few dollars, but the lack of communication, accountability, and professionalism has been frustrating and disappointing. Edit: I received the payment immediately after writing this review. I appreciate it, but as another reviewer mentioned, it shouldn't have taken a negative review (and four other times of my reaching out throughout the month) to finally get paid and have them follow through with their word.
Response from BuyMyPodSep 2, 2022
Hello, this is Matthew. Please text me directly at your convenience, 407-212-5639. Your device was non functional and we sent payment as a courtesy since it was the same amount to return it $4, as it was to send the payment. Thanks!
Georgia R.
I am really happy with BuyMyPod service. They offered me the highest amount for my 5th generation iPod classic. Then they sent payment right through Apple Pay. I actually had questions and their text message service was fast and easy to use and a reply was received quick each time. I will be using again!!
David M.
First time trading with BuyMyPod. My experience was excellent. I reached out to customer service with specific questions about my order and received outstanding support from Matthew. I'd definitely recommend BuyMyPod to friends.
Justin R.
Communication for where you item is, is a little iffy but otherwise good site always replies when I messaged and good price for my watch
Response from BuyMyPodJun 30, 2022
Thank you Justin!
Kile B.
Best price for my phone compared to competitors. Easy process to send item and get paid. Would be 5 stars if payment was quicker, but overall got the best price for my phone. Thanks! Would use this company again.
Judy S.
HERE IS THE EDIT: NEW REVIEW: Matthew came through today and actually put a payment through. I did have faith in him - as I had stated in my earlier review - he does seem genuine. Proceed with a little caution and keep things straight forward and I think you'll do well. Earlier review: It started out ok, as with others. I'm waiting to see what happens and will change my review if I receive my payment within the next few days. They received my iPad on May 23rd. I had done the correct protocol of resetting it to factory state. Logged into my account and removed the device. They got in touch with me on Thursday, May 26th and said they needed my passcode. Gave them the passcode and everything was ok and was told they'd be done processing it by morning (May 27th). I have had contact with them since then, but still have not received a payment. Matthew seems very genuine and nice. so I'm hoping to hear back from him and actually get a payment.
Howard M.
Owner sent payment electronically after texting each other. Said a check was mailed on the 23rd of May but it had not arrived on the 28th so I accepted electronic payment.I appreciate his response and thanks 🙏.