BuyMyPodReviews of buymypod.com

This is the worst experience I have had trading in an iphone. I sent my iphone in back in Dec 2022 and received an email saying it was received. Then silence for a month. I emailed customer service and they claim they sent me an email offering me cash for my iphone. I requested payment for the device, but it's been over 10 days and I have not received payment and customer service has ignored my emails and text. I am convinced this is a fraud operation. STAY AWAY. Update: customer service responded and said they would send me payment in 36 hours. I have still not received any payment. This is 100% fraud.

At the beginning everything was great. Shipping label and box arrived very fast. I sent back my iPad. Got an email stating a check was being mailed with the agreed upon price. I never received the check. Kept texting the company and the only reply I got was sorry will send it Venmo. I never received any money. I will keep you posted if anything changes Update 01/19/2023 company sent me my money and apologized for any delays

Payment has now been done (today) they just need to improve their process for timely communication with their clients. Thanks. I sent three devices to BuyMyPod in November 2002. Upon review by their team, we agreed via email that I should receive a payment check of USD 46.00. I have not yet received any check and the last email communication sent by BuyMyPod was over one month ago. I even don’t know if the check was mailed to me. I tried additional contacts via text, email and phone call, but no one answer nor respond. Very bad customer service and at this point I even don’t know if I will receive my check.

I sent two devices to them in late November. I received one email saying one item has low speaker quality and they lowered the price. I agreed on the price but no response and no payment. I write two emails later still no response. I texted them before the holidays and they said ‘I will make sure these are both updated today’. But I didn’t get any update since. I text him a few days ago. No responses. Update: Over 1 week after they said will reply to me, they haven't contacted me about my orders or the payment.

Nothing but a scam. They received two iPhones. Gave me a lower price that original reported. Had to prompt them after a month for payment. A month later and still no payment.

Sent my iPhone into BuyMyPod in November. Was originally offered $110 for my phone. After inspection, they reduced the offer to $95, which I was fine with. Two days later, they backed out on their offer of $95 (even though I had immediately accepted their first offer) and reduced the offer to $47. I rejected their second offer and asked them to return the phone. I never received a response. Two months have passed and I haven't received my phone back nor a check for their offer. I've texted three times, emailed twice, and even called directly. No responses. Really disappointing customer service. Stay away from BuyMyPod!

This company has been holding my phone with no payment for almost a month. I have filed a complaint with the BBB. I have tried multiple times to get in touch with them, emails, text messaging, phone calls. They continue to tell me they will send payment but do not. This place is a scam. Do not trust them, do not send them your device! THEY DO NOT PAY! UPDATED - it's been a whole week. The company has told me via text multiple times that they will send payment, but no payment comes through! This is appalling. PAY YOUR BILLS!

I sent two devices to them on December 16th and they were received two days later. After confirming this with the postmaster in NC I was told that they pickup their mail in person. I sent a GV message to Matthew and I received no response. A few days went by and I sent another message and this time I received a response saying that an email was sent and I must have missed. I ended up finding it my spam folder and I was told one device was carrier locked and they would offer less and the other had a few scratches (which, to me, it was flawless)... I agreed to a slightly lower sale price and assumed that prompt payment would then be made and once again it's radio silence. This has truly been a bizarre experience and have no problem giving a few more stars if payment is ever completed. I'm not sure what is going on here! *** Payment was made on 1.5.23 via Zelle two stars added