BuyMyPodReviews of buymypod.com

I sent in my old phones and ipad in August and confirmed that they were received. I have still not received my payment even though it was supposed to go through as soon as they received the phones. I have followed up with the company 3 times since and never received a reply. I consider this stealing at this point.

It has been almost a month since the company said they received my item I sent in. I still haven’t received payment for it. I contacted them and they said they would fix it and get my payment sent. The status was never changed on the website and I contacted them the next day asking for another status update and when I could expect payment. They said they would fix it “immediately” but never responded about when I would get my payment. I have sent 2 more messages asking for status since then and they will not respond back. It appears they are not going to pay me and now my item is gone since they have it.

BuyMyPod is a great service. I have been selling all my old iPhones and iPads on peer to peer sites, I will never waste my time again with those sites. At least with BuyMyPod, I get paid for my items even if they aren’t perfect condition. Thank you much!

It all started great. The process is easy. But now I am chasing for my Payment. They mentioned one device had some scratches so I agreed on a lower amount two weeks ago. I haven’t heard a peep. I have asked twice for an update and crickets…. After posting my review they reached out immediately to help resolve the issue. It was taken care of immediately.

If I could leave a zero star I would. I sent my phone on Sep 29. They acknowledged they received it. Never received my $92 payment I was promised. I messaged them in Nov and they advised they had emailed me in September telling me there was an issue with my phone and it is now only worth $20. This email was never sent and never received- they didn't even receive my phone until OCTOBER so how did they send me an email in September AFTER they checked out my phone? Impossible. They did not provide a copy of the alleged email because it did not exist. I told them if they were not going to honor the $92 I was quoted to please send me phone back. I was told my phone would be sent back within a week. It was never sent, no tracking information has been forwarded and both contacts that have been assigned to my account have stopped answering my emails. It's been 10 weeks. No phone- no payment. My next step is to contact the Better Business Bureau. This is a very poor and shady way for BuymyPod to do business. Neither the buymypods employee nor the payments now employee have not followed up with me on this matter despite repeated requests.

Sent my phone in and was received at their local post office on Oct 29, 2022, it's now December 1st, still have not received money. First delay was to downgrade condition, which took a week of back and forth. Agreed to their offer and requested a check. Never received check. Was told on Monday November 28th they would cancel check and issue payment via Zelle. Still waiting. Reply to their response: You want my name in the review but not yours??? Just answer your emails, you don't need my name here to pay your bills. I emailed you on Monday, yesterday and this morning. Thank You Trustpilot, I finally received my money. I'll give Trustpilot 5 stars! BuyMyPod, please do better with other customers. My review stands at 1 star, I waited to long for my money and had to involve a 3rd party for a solution.

I sent my iPhone in put that it was carrier locked (sprint/T-Mobile or any other carrier) but in flawless condition a received an offer for $122. It was delivered 11/18/22 a just barley on 11/23/22 they get back to me saying they can only offer less than half of what the GUARANTEE offer is. Cause the device is locked. I told them it was locked from the get go. Everything they have claimed on their website has been a deceiving lie. The whole process has been a dishonest joke!!! On their website you go to “Sell your device” then it ask which device you have to sell? “Apple iphone (all models)” Then it lists all the iPhone, I click on Apple iPhone XR-X & 8. Then is list for iPhone XR -Apple iPhone Xr (Sprint/T-Mobile or Any Other Major Carrier) -Apple iPhone Xr (Factory Unlocked or AT&T/Verizon) -Apple iPhone X (Sprint/T-Mobile or Any Other Network) Or -Apple iPhone X (Factory Unlocked or AT&T/Verizon Only) And I selected-“Apple iPhone X (Sprint/T-Mobile or Any Other Network)” I didn’t select unlocked. I selected or sprint/T-Mobile or any other network. Your company’s way of asking if it’s locked an if so by what carrier! So I proceed on a get a GUARANTEED offer of $122. So I ship it off your company receives it Friday the 18th but it takes til the 23rd to get at professional reply from the company a then you try a give me half of the GUARANTEED OFFER. After i already stated it was locked prior to shipping it to you guys. Like I stated before. DISHONEST & DECEITFUL!!!

The whole experience was great. The devices I sent in were cracked, broken and non functional, BuyMyPod still gave me over $100 for 3 items.