BuyincensewaterfallReviews of buyincensewaterfall.com

I have been using the incense fountain for about a month now, and I am pleased to inform you that both the incense fountain and the company’s customer service has exceeded my expectations. First, the way that I use the incense fountain is to light an incense and enjoy it when I sit down to slowly drink a couple cups of coffee for a mid-day break. I get to relax and see the smoke stream up and soon after stream down into the fountain. It is beautiful to watch and very relaxing, which helps calm my mind and body, so I can enjoy my coffee and break from my busy day. The ashes stay in the same original teardrop form, which both looks really neat and helps with cleanup; I can leave it there for as long as I want to just enjoy seeing it and to easily bring the fountain over the trash can and slide it into the trash can. Because it lasts for about as long as I drank my coffee, the incense brings about a light aroma in the room without becoming overbearing as with other incense, so I have no need to open a window to clear it out or get a headache. It is a perfect balance between the timing of enjoying the the incense, watching the clean-looking smoke, the aroma and the amount of aroma the incense provides. Second, their picture of the product and their description of the product is accurate. Please note that their cost regarding the incense is for each incense, not for the entire package of incense. I had sent a message to the company to ask them about the pricing of the incense. They responded quickly and pleasantly. They seem like good people. Between the amazing product and the wonderful and personable nature of the people with whom I was in contact with the company, I will definitely continue to purchase their incense. Truly, this is the best incense and incense holder I have ever purchased.

I was unclear about a charge and Hayden San Juan explained and made it right. I can’t say enough about this companies great customer service! -Jennifer Curry

After I sent my order off I wasn't sure of the details. I contacted buyincensewaterfall and I was quite surprised at the speed of response! I was so impressed. Everything was explained so I could understand it. I was so happy!

I appreciate the fast email Response in regards to my order his order that I placed was very was Larry good service. Thank you

Quick response to tracking inquiry. Good communication by customer service department.

I ordered the voodoo incense doll. I did not realize it came with incense. So I ordered extra. Did not realize my mistake until it showed up on my checking account. I called and explained the situation and immediately was helped by a very understanding representative. I was given a hassle free refund. Thank you!

I love how quickly they responded to my concerns. This is a great company

They responded to my email right away, which was great! I fell in love with this little guy and not only did I buy myself one I bought one for my daughter in law. Thank you so much.