Joan
My experience with this company was…
My experience with this company was spotty, I ordered the Inscents Waterfall, I had to cancel my order. I immediately called the customer service line and I was told the item was already shipped even though it had only been five minutes. I refused the package when it arrived. I ordered on July 30th and just receive my refund on October 7th.
Response from BuyincensewaterfallOct 8, 2021
Your feedback is very important to us, Joan and rest assured that we are taking the appropriate measures to make our service and products better. We may not be able to change what happened but we hope that you will still give us an opportunity to completely make it up to you in the future.