BuyBrakes.com Reviews | Read Customer Reviews of buybrakes.com

BuyBrakes.comReviews of buybrakes.com

4.1511 reviews
Auto Parts & Wheels
3928 WILLIAMSON WAY, Bellingham, Washington

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BuyBrakes.com

About BuyBrakes.com

Since 1998, Veteran Owned - BuyBrakes.com has been fully engaged in guiding enthusiasts, racers, driving instructors and consumers in the complex subject of purchasing brake and suspension upgrades and delivering those components from dozens of the best brands in the world at the best pricing possible. When you connect to our sales team, you'll actually be talking live to real brake experts ready to discuss and provide solutions regarding your vehicle's braking and suspension challenges.Having a complex component, order or delivery problem that you feel you need to talk to the company founder about? He's at ext. 459 at our toll-free number where you could reach him live or he'll return your call the next business day. Who does that? We do.There is no better company at having complex conversations regarding the dozens of brake and suspension brand offerings as it relates to thousands of year/make/model vehicles on offer in North America. BuyBrakes.com is the go-to resource for automotive technicians and auto repair facilities to call when they are not exactly sure what Brembo, Stoptech, Wilwood or other brand Brake Caliper is hanging off the spindle on the car/truck or SUV that just pulled into their shop. Yes, they call us to find those tricky bits. Are we always correct? Only 98% of the time. The other 2% we're digging deeper within the hollowed halls of engineering staff inside the brands themselves.Are our vendors struggling with supply chain issues in 2021? Yes

BuyBrakes.com (buybrakes.com) has 511 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Website: buybrakes.com
Category: Auto Parts & Wheels
Location: Bellingham, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 20% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BuyBrakes.com reviews

511 approved reviews, newest moderated first

Chris C.
Nov 16, 2020
Awesome!
They were super helpful with finding the right rotors for my car and really friendly!
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Dan
Nov 14, 2020
Slow Delivery
Ordered “Instock” brakes 10/26/20 4 weeks later still haven’t received a Shipped email. I called customer service I was told the computer didn’t relay my order to EBC. So the brakes were not shipped yet. I purposely ordered the brakes before I needed them knowing COVID might slow things but, a MONTH for In stock brakes is Silly. This is the 3rd order I’ve placed and the 3rd time it has taken more then 3 weeks. Despite the best prices on EBC this will be my LAST order from Buybrakes. Get your act together Clowns.
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Pete the P.
Nov 12, 2020
Wow! All Business Plus Stellar Service!!
Wow! The Staff at Buybrakes.com went above & beyond in communication and sourcing my impossible to find GM rotors. This was a transaction that earned my business for life. There were no excuses in this transaction that covid tried to sideline. They under promised and over delivered.
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John W.
Nov 12, 2020
2 weeks and nothing, no notification at all
Hi. I hate to give a bad review but I ordered rotors and pads and after receiving no notifications after about 2 weeks I called, was put on hold, and then told they were shipping out that day. Not sure what happened. I figure I could have at least had an email saying they were working on my order, or something. The next day I received an email saying they had shipped. Please notify customers if there will be a long delay, if things are on backorder, etc.... It's just good practice to communicate. Thank you.
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Hayden G.
Nov 12, 2020
Not impressed at all
Not impressed at all. Was told my package would be shipped and would arrive by Wednesday. Now its Wednesday and I have just recieved my shipping code saying it won't be here till friday. Got a great price but it's not worth having to wait longer especially being told I'd already have it. Probably won't be doing any business with you again.
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ANGELO S.
Nov 11, 2020
David was awesome to work with and made…
David was awesome to work with and made my decision simple
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Jesse M.
Nov 11, 2020
Seeing the same reviews on different…
Seeing the same reviews on different products worries me about this website.
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Jesse P.
Nov 6, 2020
Hands down worst experience purchasing…
Hands down worst experience purchasing auto parts online. Ordered brake pads for my camaro ss a month ago. Website didn't specify front or rear so I thought it was a set. Well when they never shipped I called and found out I had ordered rear but I needed fronts. Also the rear was out of stock with no idea when they would be back. Also was stated on website. Fronts cost an additional $28 which i have no problem paying but when I tried to pay the difference my card wouldn't run. So instead of calling or emailing me back about it the company just let the $90 i had paid for the rear just sit there. So once again I am stuck not being able to use the car over the weekend because of this.
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