BuyBrakes.comReviews of buybrakes.com

There are several on line companies too choose from these days. Prices are competitive but what separates, BuyBrakes.com from others is several things. 1. They actually verify your order, prior to shipping. 2. They have excellent communication skills. 3 Their quality of parts and value is outstanding. I had made in mistake in ordering extra parts, I received a text message from Kyl, a customer service representative, the following morning, he went above and beyond in making sure my order was correct and parts were compatible with my car. By doing so he saved me time and money. He is a valuable asset to the Team for sure. I wouldn’t hesitate again to buy from them. They make the process a pleasure to buy from. I usually don’t write reviews but I buy lots of car parts for my personal cars, so when they reached out prior to order to confirm O was shocked, I usually expect something when buying online, in any on line sale like lots of us. They issue prompt refunds and offer fast shipping with tracking. Job well done Kyl.

A top notch company that completely supports its customers. Should you have a problem with a product, they handle the situation quicker than other companies that I have dealt with in the past. The website is well organized and the reps don’t guess what could fit your vehicle. Buy brakes has another loyal customer and I will highly recommend them to anyone in the future.

They were great to deal with. Original order shipped right away and when I had an issue with the brakes they took care of it immediately. Couldn't be happier. Will definitely be ordering any brake equipment I need from them in the future.

BuyBrakes.com was outstanding. Salesman Adam Hume was excellent. Solved my rotor search quickly and provided a great cost effective solid solution for my Dodge Durango Hellcat. Highly recommend Adam and BuyBrakes.

Fantastic Customer/Technical support. You can trust the products and the support behind your purchase. I experienced a one off problem. Adam, this guy is BRILLIANT, took the vast amount of time and effort it took to work through my problem. In the end, he identified the problem and even supplied an alternative part to fix it. Unheard of these days!

It was really super to talk to someone who knows the product and the business!! Top notch!! Really above and beyond of my expectations in this day and time!!! Once again, TOP NOTCH!!

John gets a 5 star for his customer service. He listens and digs to find exactly what you need. Awesome service! Will see on arrival of parts...if other than 5 star, I'll let you know.

Adam Hume was great to work with; he took the time to discuss options and help customize the right set up for our application. Customer service is top notch, parts were in stock and shipped same day. I would absolutely work with these guys in the future and highly recommend Adam Hume!