ButterflyMXReviews of butterflymx.com

Both the app and the hardware are consistently unreliable. The intercom glitches, the touch screen freezes, and the audio quality is terrible. The app isn’t any better—notifications don’t always come through, calls drop, and the door sometimes won’t open at all. For something as important as building access, this should work every time, not just occasionally. Very frustrating experience.

When our company took over managing our property, we needed a lot of help reconfiguring the access points with each building. Lance was a lot of help! He walked me through everything so that I could understand, showed me features I was unfamiliar with, and made sure our residents had the access they needed - which makes my job a lot easier. I really appreciate the time & communication we received!

Would definitely recommend! ButterflyMX is a major improvement to traditional door intercoms.

Needed support with segmenting our residents between panels and Lance Tamayo was able to get this done quickly for us and made sure that it should not be an issue moving forward. ButterflyMX has always been a much loved amenity with our residents. Thanks!

The service itself is awesome and offers different features, like allowing specific access for deliveries. Lance is also extremely helpful and available in getting you set up and answering questions.

As a building manager I find this service to be very user friendly. Along with a great customer service team. I have not had any issues since we implemented this. Also, any questions I have had they were answered in a timely manner.

Had a question about customizing access. Quick response, effective solution. Our rep (Lance Tamayo) is smart and personable. He was available by email and follow-up phone call. He listened, solved our question and clearly walked me through the steps to approach related issues in the future.

I am the President of our small (50 Unit) Condo Corporation and we selected ButterflyMX about 6 weeks ago. The installation process was very easy and the Support Team are amazingly responsive and helpful. We have been using it for the last month and have really had no problems, though we have not (yet) turned on the Visitor or Delivery PINS). It is very easy to update resident names, phone numbers and emails and even our (few) technophobe residents took to it almost immediately as they do not need to use the app and can continue to rely on phone calls so the system is really quite similar to our older system - except ButterflyMX works and the older system often did not.