HOA P.
Review: Entrance Intercom System
Review for an entrance intercom system for a small building. Overall, it is a mixed bag. Prompt customer service. Dashboard interface works for HOA needs and app easy for all tenants. Much better than other systems we have had. However, sometimes the system just does not work. For no apparent reason. And we don't know about it until a delivery is missed or a friend calls a tenant. Also, we have had to reset the system several times as we lose the internet connection. For now, we are satisfied given our prior experiences.
Response from ButterflyMXJun 9, 2025
Thanks for taking the time to share your honest feedback. We’re glad to hear that the dashboard and mobile app are meeting your needs and that our support team has been responsive, but we also recognize how frustrating those unexpected connection issues can be. We would be happy to take a closer look and help troubleshoot the connectivity issues at your property. Please call us at (800) 398-4416 or email [email protected], so we can work together to help resolve any issues. Thanks!