Bob
Purchased ion elite watch June 2024
Purchased ion elite watch June 2024. Watch won’t take a charge. Contacted service 3 times with no response. Golfing partner has had same charging issue with Bushnell range finder.
Bushnell Golf is the industry leader in high-performance golf GPS & laser rangefinders. We build the most technologically advanced rangefinders in golf.
Bushnell Golf (bushnellgolf.com) has 43 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Bob
Purchased ion elite watch June 2024. Watch won’t take a charge. Contacted service 3 times with no response. Golfing partner has had same charging issue with Bushnell range finder.
TL V.
Phantom 2 is a waste of money and time. Still unable To connect to laptop. Instruction on site are fine “if” a computer will read it. Customer service has yet to respond by email and it’s been 4 days. There claim is to respond within 24-48 hours. Also, a call to their toll free number says “queue closed” call later. Avoid them.
michel F.
My Bushnell pro X3 failed after 6months (lightning of dual display). Bushnell Canada accept to repair it and send me instruction for a shipping to Ecycle solution, Mississauga. They received the Pro X3 on april 4, 2024. Since that it is impossible to get any feedback. The automatic client support is a mock service. Il you call at 9:02 in the morning they pretend their are facing to much calls and suggest to call tomorrow (I have tried that 12 time...). It is clear that they dont have the copetency to repair that kind of problem. The dont answer the e-mail neither. I regret choosing Bushnell insted of Garmin. I have used a Bushnell rangefinder on my sailboat for 25 years without problem. It is clear that Bushnell is not the same and is now close to the end of the road
Scott S.
I’m on my THIRD watch in two seasons! First one wouldn’t take a charge after a few months. Second one the numbers and graphics went bad and the brand new third one doesn’t take a charge or turn on. One time, yeah it happens. Three times, the company has issues with their product. Liked it while it worked though. I’d shop around.
Consumer
I am afraid to advise anyone thinking of purchasing the Bushnell ION elite golf watch to be aware it does cannot carry out some basic functions and Bushnell are aware of this based on my dialogue with them. They have not made any attempt to resolve the issue(s) and this has been going on for months now with no dates given to rectify the issues. If you expect it to provide stableford scores based on your handicap on the watch it does not. If you decide to play off yellow tees for example from the default black tees it does not adjust your playing handicap to reflect it on the course you have selected As I state I have raised these issues with senior management at Bushnell over some time this year and the issues still remain unresolved . I think I have given them enough time to solve the most basic of issues and certainly if I had been aware of the obvious weakness in their system I certainly would have purchased a different make.
Abraxas
Bushnell doesn’t do service. Phantom battery failed out of warranty, can’t be replaced, unit is scrap. Best advice is don’t go near this supplier, there are plenty of good companies out there, no need to purchase from Bushnell.
Alan H.
First watch failed after a week Replacement - time is 5 minutes late so clearly not synching. Move holes out of order and watch cannot respond Have contacted Yumax twice - silence Customer service awful.
Cos I.
Bought a Bushnell hybrid rangefinder less than 2 years ago, it was $399 the laser stopped working, called Bushnell, out of warranty, nothing they can do, terrible customer service. Will never purchase another Bushnell product.