Bushnell GolfReviews of bushnellgolf.com

Bushnell elite won’t charge

I purchased the ION Edge after receiving one as a gift a while back. I enjoyed the flexibility it gave me of looking at my wrist to understand my distance to the hole. What I hate about this product is the poor quality control that went into this thing. I have gone through several of this watch as I got a replacement after the first one. The lifespan on them is abysmal. I had 2 separate watches that broke in the same exact way, a crack going right through the charge port on the back that renders the watch unable to charge and unusable. I reached out to customer support as I purchased the 3 year warranty on my latest one and they quoted at me "5.2.6. parts requiring replacement or repairs due to normal wear and tear unless tied to a failure". They denied my request. I didn't realize wearing the watch would result in it ripping itself in half and that is MY FAULT. 0/5 stars do not recommend.

Bushnell golf range finders work great - until something goes wrong. I have a v5 tour shift model. It works fine and does a nice job for a recreational golfer. last week the slope button broke. It is past the warrenty. O spoke to Bushnell customer support. They were very nice but they do not do repairs nor do they have a refurbished model. They offereed me a 25% dicount on a new one but I would have to spend $300 on a new range finder. They could not offer any advise on where this could be repaired by a third party. They only want you to buy a new one. I did some R adn D adn this an issue with the button breaking off. DON'T BUY THIS PRODUCT - THERE IS ZERO CUSTOMER SUPPORT.

Bought Ion elite in December and it would not charge properly. Sent it back through retailer and for weeks later watch returned, still not charging. Sent it back again direct to Bushnell who replaced the watch with a new one which charges as advertised. Then tried to load so on mobile phone and after many attempts and contact with Bushnell, no positive advice given. Bought new mobile. More expensive than watch. Loaded app first time. Bushnell then advised watch not comparable with Android v14.

Bought A Bushnell golf watch worked ok but strap bracket on watch broke,blamed myself or just bad luck , but same thing happened with new one , bad design or quality not good value for money shopping elewhere now.

i bought a Bushnell phantom GPS rangefinder 15 months ago. Have several issues with it. First: I golf at a place that has 3 golf courses next to each other, called white, blue, red. The Bushnell gives me a choice of 3 courses but does not identify them by name, and the list changes it’s order regularly. I have to shut it off, turn it on and guess which one is the course I am playing on. Second problem which is more important. It has a 12 month warranty. At 15 months, it stopped working properly. I have no recourse. It cost me $186.00 and to only work for 15 months is quite the rip off. I suggest you research a different company’s products that are perhaps more reliable.

Fantastic customer service awful product, Ion Elite battery lasted just over 2 years, was offered 20% of a new purchase, have a Garmin GPS that is 8 years old and still works, will warn everyone at my golf club to steer clear, be very careful buying anything from Bushnell

I'm rarely surprised by poor or non-existent customer support from tech companies so on not receiving any reply from Bushnell, let alone a helpful one, put it down to deliberate company policy. This review grading is regarding the product itself (Core DS-4K) and which is, put simply, useless. None of the presets remain intact and the camera triggers arbitrarily at random intervals quite at variance with what I've programmed. After multiple resets and failed capture attempts, it's going in the bin and I'll try to find a professional unit that actually works. My advice is have nothing to do with this company.