Bushnell GolfReviews of bushnellgolf.com

i bought a Bushnell phantom GPS rangefinder 15 months ago. Have several issues with it. First: I golf at a place that has 3 golf courses next to each other, called white, blue, red. The Bushnell gives me a choice of 3 courses but does not identify them by name, and the list changes it’s order regularly. I have to shut it off, turn it on and guess which one is the course I am playing on. Second problem which is more important. It has a 12 month warranty. At 15 months, it stopped working properly. I have no recourse. It cost me $186.00 and to only work for 15 months is quite the rip off. I suggest you research a different company’s products that are perhaps more reliable.

Fantastic customer service awful product, Ion Elite battery lasted just over 2 years, was offered 20% of a new purchase, have a Garmin GPS that is 8 years old and still works, will warn everyone at my golf club to steer clear, be very careful buying anything from Bushnell

I'm rarely surprised by poor or non-existent customer support from tech companies so on not receiving any reply from Bushnell, let alone a helpful one, put it down to deliberate company policy. This review grading is regarding the product itself (Core DS-4K) and which is, put simply, useless. None of the presets remain intact and the camera triggers arbitrarily at random intervals quite at variance with what I've programmed. After multiple resets and failed capture attempts, it's going in the bin and I'll try to find a professional unit that actually works. My advice is have nothing to do with this company.

I can't imagine a less consumer centric Customer Service Department. I send them a message asking if a replacement part for one product was compatible with the newer version, and if not could they get me a replacement for the model I own. I get a one word answer....."No", and no attempt to address my issue. Their company culture must just suck.

I contacted Bushnell as a last resort regarding replacement of an item I was unable to find myself. Their response was rapid and the level of customer service went far beyond my expectations. Well done!

I just bought a wingman from Bushnell. Could not manage to get my iPhone and the wingman to pair with each other. I called Bushnell’s support and the person informed me that they don’t support the version I purchased anymore. I informed the agent that I just bought and normally companies will support there products for quite a while. This person was arrogant and didn’t even try to help with the issue. He told me to buy a new product on eBay. I ran IT departments for 30 years and have never been treated or treated any other customers this way. I have quite a few Bushnell products, but will never buy another product from this company. Be aware, before you buy anything from this company.

As you'll see on here, Bushnell warranty is pretty much non-existent. Do a web search on warranty terms and conditions for UK products. You won't find anything other than one or two lines with no details whatsoever. Bought a laser range finder, 6 months later stopped working. All Bushnell do is try and sell you another one with a bit of discount. Woeful customer service. Buy an alternative make!

Bought a Bushnell ion2 in 2020. Suddenly, just before Christmas it didn’t work anymore, giving a message of ‘no local courses found’ when switched it on. After phoning golf clubs and speaking to professionals, who were unable to help, iI tried to find a phone number in the UK to phone Bushnell and find out what was happening. Couldn’t find one but eventually came across one on a USA site. It seems that the Bushnell system used igolf to locate courses and has been closed down. The best Bushnell are prepared to do is offer a new gps at 20% discount ( (about £130). After the event of shutting down I received an email explaining what had happened. The gps is now junk. Be warned if you buy Bushnell that it is not a forever purchase and you too could be switched off without warning.