BupsyReviews of bupsy.co

Delivered faulty product, zipper not working. Refuses to replace it at their own cost, offering a 10%/5$ refund to get it fixed at a local tailor. They claim that their terms and conditions were accepted. So basically they could've sent a rock instead and would still say we replace it at your own cost. Opened a fraud case at PayPal Update: their own return and refund policy page states "What if I received an incorrect or defective item? At bupsy we strive for perfection, but sometimes mistakes do happen. Please email our support team within 7 days of receiving any incorrect or defective merchandise and we will make sure you are taken care of. Be sure to include your order # along with an explanation of your issue. We will replace any defective item free of charge." Looking forward to a free replacement then

Stay away from this company!!! The pillow was not delivered, and I haven't received response on the reimbursement after my multiple emails. UPDATE on March 9th: Upon receiving a public answer from Bupsy saying that the refund was issued, I’ve checked once again with my bank, but there was never a refund from the company. If the refund was really issued, please then send refund confirmation on my email address, don’t just state something which is not true.

Too much expensive for the (low) quality! Made of 100% poliester fabric, too hot and uncomfortable

First of all... I left a one star review on their page and it doesn't show. So already, they falsely advertise their 4 and 5 stars and don't show you anything less.... The 90 day trial is misleading. They treat it as a 'refund' and expect it back in 'original packaging' and unused condition. That's not a trial, especially when the packaging is a taped up black plastic bag (had to cut it out!) and you can't trial it because the fabric is so cheap (and you're sleeping on it!) so it obviously shows signs of use, even after just 2 or 3 nights. The real kicker.. they don't tell you that the return is to CHINA at your own cost. That cost from the UK is about £60... the same cost as the pillow itself. Totally misleading and not worth it because the materials are cheap and after less than a month, the pillow is already falling apart and the velcro holding it together no longer works. Such a disappointment. CURRENT UPDATE IN RESPONSE TO THE REPLY FROM BUPSY: This is such a lie. Absolutely no refund has been issued at any time. My first contact was on February 7. As of March 20 nothing has been received.

Highly recommend the Bupsy pillow set! I ordered it during my first trimester (November 2023) and could not have anticipated how important it would be for my quality of sleep as the trimesters progressed. Apart from the amazing bump support, the back support really relieves lower back pain. The pillows are graduated (they slant down towards the body slightly) which makes them extremely comfortable and form fitting. I specifically ordered this pillow as I tend to turn onto my back at night (not recommended past 20 weeks) and the back support allows me to rest my back while staying on my side. I felt a complete difference between using this and using just a normal pillow before it arrived, which used to stay moving out of place or falling off the bed altogether. It’s size is also ideal as it fit into my small luggage when my husband and I went on a weekend trip to London earlier this month - could not have slept without it honestly. Fabric is soft and comfortable 😊 Will be recommending to all my future pregnant friends. 💗🤰🏻

I just recieved my own Bupsy pillow (the whole package) and tested right away. Before Bupsy, I used classic pillows and my back was hurting me every morning when I woke up.. Well, I used my Bupy last night and my back didn't hurt this morning. Magical :) I love it and highly recommended.

Placed the order Jan 4 directly on Bupsy website, received a tracking number Jan 5 and got the item delivered directly to my address in Ph Jan 12. Item packaging is not exceptional but the item does the job! First night using it made me waking up comfortable and pain free in the hips! My belly feels supported as well without the feeling of too cramped up in bed.

Absolute scam! Ordered my pillow with extra piece, then they sent me the tracking number and the pillow has never come. They straight away made a "return" without me even collecting the package from the post office. I have sent them the proof that the pillow has been already delivered back to them. Emailed them to refund my money - never got a reply, and then guess what, I have messaged them on instagram page they have read, ignored me.. so I commented under their post and they blocked me on insta! Be aware ladies!! This is a proper scam you will never receive your pillow and never receive your money back. DO NOT BUY ! All the reviews are fake , as well as comments which are positive on instagram. The rest they delete and block. I hope this year this company will burn in hell and all the people that do work for this company will have their worst year ever!!! So many pregnant woman fooled. SHAME