BupsyReviews of bupsy.co

Response from BupsyOct 14, 2024

Hi Karla! 🌸 What a thoughtful baby shower gift—sounds like you have amazing friends! 🎁 We’re thrilled to hear that Bupsy became your go-to for comfort and support, especially for your back and growing belly 💕. The fact that it’s just the right size without taking up too much room is such a win, too! Thank you for recommending us and for sharing the love with other moms-to-be. Wishing you many more cozy nights ahead! 🌙💤💖

Response from BupsySep 24, 2024

Hi Natalie! 🌸 We’re over the moon that you’re loving your Bupsy pillow and finding it to be the perfect blend of softness, comfort, and support! 🌙💕 Hearing that it’s been a “jackpot” find for your first pregnancy warms our hearts—thank you so much! And we totally get it; keeping it sleek and bedroom-friendly was definitely our goal! Thank you for choosing Bupsy, and wishing you all the cozy nights ahead! 🛏️💖✨ ~Jade @ Bupsy

Response from BupsySep 24, 2024

Hi Mia! Thanks for your review. We're so glad that you are happy with your Bupsy! We tried many different sizes/shapes before we landed on this one, so I'm glad that this has been working well and providing the support you need. ~Jade

Response from BupsyJul 30, 2024

Hi Jenny, Thank you for sharing your feedback about the Bupsy Pillow. We're genuinely sorry to hear it didn't provide the support you were hoping for. Your input is important to us, and we'll use it to help improve our products. If there's anything more we can do to assist you, please feel free to contact us at [email protected]. We appreciate you trying our product and hope you find a solution that works well for you. Warm regards, Jane @ Bupsy

Response from BupsyAug 5, 2024

Hi there! I'm so sorry about your experience. It seems like there was some miscommunication from one of our support agents, so this had been escalated to our director of support. I believe they had reached out to you to see what can be done, but if you haven't heard back please reach back out to us at [email protected]. We want to make sure all of our mama's are taken care of.

Response from BupsyAug 5, 2024

Hi Irena! I hope you had a chance to try your Bupsy pillow, so that you can give it a chance and give some of your genuine feedback. We've helped thousands of expecting mothers worldwide, and hope we can do the same for you!

Response from BupsyJun 12, 2024

Thank you so much for your review, Monique 🌟! We work closely with several OBGYNs, who have helped to tweak the Bupsy pillow, to make sure it works for our Mama's to Be! It's really important for us that this pillow is not just something that is comfortable but also aligns with what doctors are suggesting. Thanks for trusting Bupsy and wishing you continued comfort and support 🌙💕 Warmly, Jade @ Bupsy

Response from BupsyJun 12, 2024

Hi Danni- I want to express my sincere apologies for the deeply disappointing experience you've had with our service. I completely understand your frustration, and I want to assure you that we take your feedback seriously. This is on us! Your experience falls short of the standards we strive to uphold, and I want to assure you that we're taking steps to address and prevent such issues in the future. We are currently looking into other materials, that is more soft and offers cooling relief. I'm not sure how quickly we'd be able to create this new pillow, but If there's anything more we can do to make amends or if you have further concerns, please don't hesitate to reach out. I've let our customer service team ([email protected]) to be on the look-out for your message, so we can make things right. Warm regards, Jane @ Bupsy